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The modern Microsoft world is changing its dynamics at a fast pace. To stay and compete in this challenging market, you have to learn and enhance your in-demand skills. Fortunately, with the Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) certification exam you can do this job nicely and quickly. To do this you just need to enroll in the Microsoft MB-240 Certification Exam and put all your efforts to pass the Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) certification exam.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Microsoft Power Platform | 5–10% | - Extend functionality with customizations and solutions - Configure and use connected field service and IoT features - Integrate with Power Apps, Power Automate, and Power BI |
| Topic 2: Manage inventory and purchasing | 5–10% | - Manage purchasing, purchase orders, and vendor returns - Process inventory transactions: receive, transfer, adjust, and consume - Configure inventory settings, warehouses, and product catalog |
| Topic 3: Schedule and dispatch work orders | 15–20% | - Use schedule board, schedule assistant, and resource optimization - Manage bookings, resource availability, and conflicts - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) |
| Topic 4: Manage work orders and customer assets | 25–30% | - Manage customer assets, asset hierarchies, and service history - Manage work order products, services, and skills requirements - Process work order lifecycle: creation, assignment, completion, and closure - Create and manage work orders, work order types, and statuses |
| Topic 5: Manage the Field Service mobile app | 5–10% | - Install, configure, and deploy mobile app - Manage mobile user access, security, and synchronization - Customize mobile forms, views, and offline capabilities |
| Topic 6: Configure field service applications | 20–25% | - Configure core settings and administration areas - Configure incident types, service tasks, and products - Configure resources, resource types, and resource roles - Configure service agreements, booking rules, and settings |
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NEW QUESTION # 49
You are managing your organization's assets.
You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians on site.
How should you structure the system to manage this request?
Answer: B
NEW QUESTION # 50
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 51
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Create or edit an existing view in the Bookable Resource Bookings Views, and add it to the Schedule Assistant.
Does this meet the goal?
Answer: B
NEW QUESTION # 52
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are configuring Dynamics 365 Field Service to create an option to see only a specific set of resources on the schedule board. As part of the system setup, all Resources have been assigned to a territory. You want to create the option to see only resources that are in Washington territory.
Solution: You configure the Scheduler Settings to the scenario.
Does this meet the goal?
Answer: B
NEW QUESTION # 53
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine Auto Geo Code Addresses to Yes in Field Servic rk orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.
Answer: A,B,C
Explanation:
Explanation
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
NEW QUESTION # 54
......
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