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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Stakeholder analysis
|
| Security | 18% | - Authentication and access
|
| Governance and Administration | 20% | - Workspace administration
|
| Migration and Change Management | 5% | - Adoption and enablement
|
| Workflows and Integrations | 12% | - Workflow Builder
|
| Channel Strategy | 25% | - User Groups and permissions
|
>> Slack-Con-201 Valid Test Notes <<
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NEW QUESTION # 84
Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?
Answer: B
Explanation:
The correct answer is to create workspaces based on how information is naturally shared. Enterprise Grid design should reflect real collaboration patterns, not simply mirror the company's reporting structure. The discovery finding is decisive: departments frequently collaborate across boundaries, so a strict department-by- department workspace model would create unnecessary silos, increase channel fragmentation, and make cross- functional work harder. Option A is generally good design language, but it is too broad and does not directly answer the discovered business need. Option B can be useful as a simplification principle, but "minimum number" alone is not enough; the structure must map to how work actually happens. Option D is the trap answer because it follows the client's stated assumption rather than the consultant's discovery evidence. Slack' s Enterprise Grid model supports multiple workspaces and multi-workspace channels so organizations can structure collaboration around functional, regional, confidential, or cross-functional work patterns.
Reference topic: Grid Design - discovery-led workspace architecture, information flow, collaboration patterns, and workspace strategy.
NEW QUESTION # 85
A company is launching Slack and wants to promote a culture of transparency and collaboration while also maintaining department-specific discussions. What is the best approach to channel management for this scenario?
Answer: C
Explanation:
This approach fosters a culture of transparency and collaboration through public channels for company-wide discussions, while private channels for departments maintain the confidentiality of specific discussions.
NEW QUESTION # 86
Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?
Answer: C
Explanation:
The correct answer is D . The client is asking for an enforceable policy behavior around broadcast mentions.
In Enterprise Grid administration, this belongs under org-level policies and settings, specifically messaging permissions. A warning for @channel , @here , or @everyone helps reduce noisy broadcast behavior and forces users to pause before notifying a large audience. Option A is wrong because the question asks how to enforce the control; assuming it is always a default setting is not the correct consultant guidance. Option B is unrelated because logging on each day has nothing to do with broadcast mention warnings. Option C is also wrong because the warning must trigger when the mention is used, not merely once per day. Option D maps directly to the requirement: configure a Messaging policy in org settings so Slack warns users when they attempt to use broad notification mentions. This is a practical governance control that protects channel hygiene, reduces disruption, and supports responsible communication norms across the grid.
Reference topic: Policies and Settings - messaging policies, broadcast mention controls, org-level permissions, notification governance, and channel-noise reduction.
NEW QUESTION # 87
What is the role of "Automated Workflow" in Slack-Salesforce integrations?
Answer: A
Explanation:
Automated workflows are used to ensure that relevant information is shared between Salesforce and Slack, such as notifying team members of updates to Salesforce records or triggering Salesforce actions from Slack.
NEW QUESTION # 88
You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?
Answer: C
Explanation:
The correct answer is C. The pre-migration report specifically flags the issue under Duplicated and Illegal Usernames, so the immediate defect to resolve is the duplicated username. Because the same username exists in both migrating workspaces but the email addresses are different, Slack cannot treat the records as the same clean identity without addressing the username conflict. Changing one of the usernames removes the duplicate username condition before the migration proceeds. Option A is too destructive and could remove a legitimate user account. Option B is irrelevant because converting the user to a multi-channel guest does not resolve duplicate or illegal username status. Option D may be relevant to identity hygiene in other migration scenarios, especially when preventing duplicate users through SSO alignment, but the question's report category is specifically username duplication. The consultant should distinguish between user identity matching and username validity. Here, the recommended remediation is to make the usernames unique so the migration report no longer flags the user under duplicated or illegal usernames.
NEW QUESTION # 89
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