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SalesforceのFS-Con-101認定試験は現在で本当に人気がある試験ですね。まだこの試験の認定資格を取っていないあなたも試験を受ける予定があるのでしょうか。確かに、これは困難な試験です。しかし、難しいといっても、高い点数を取って楽に試験に合格できないというわけではないです。では、まだ試験に合格するショートカットがわからないあなたは、受験のテクニックを知りたいですか。今教えてあげますよ。Tech4ExamのFS-Con-101問題集を利用することです。
| Section | Weight | Objectives |
|---|---|---|
| Managing Assets | 5% | - Track asset history and maintenance - Maintain assets and asset relationships |
| Managing Inventory | 8% | - Manage products, consumption, and returns - Select inventory and price book models |
| Configuring Mobility | 10% | - Distinguish mobile app capabilities - Enable mobile workflows and sign-off processes - Configure Field Service mobile app settings |
| Managing Work Orders | 23% | - Relate work orders, service appointments, and products - Configure work order processes, types, and parameters - Manage work order lifecycle, line items, and milestones |
| Configuring Maintenance Plans | 5% | - Design and implement maintenance plans - Schedule recurring work |
| Managing Scheduling and Optimization | 28% | - Manage service appointment lifecycle and assignment - Set up operating hours and availability - Use dispatcher console and scheduling tools - Configure scheduling policies and optimization rules |
| Managing Resources | 16% | - Manage time sheets, operating hours, and skills - Set up and manage crews and resource types - Configure service territories and membership - Understand license types and deployment |
| Permissions and Sharing | 5% | - Configure permission sets and access - Manage territory visibility and sharing rules |
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質問 # 92
Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?
正解：A
解説：
This option allows creating a record to request products from another inventory location and adding product request line items for each product requested. References:https://help.salesforce.com/s/articleView?id=sf.
fs_product_requests_overview.htm&type=5
質問 # 93
Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly Inspections for all customers in their region. Each inspection should be Completed within a single visit and include all installed assets on site. Which two Maintenance Plan settings should the Consultant recommend? Choose 2 answers
正解：A、D
解説：
For this scenario, Salesforce Field Service should use one Work Order Line Item per Asset and one Service Appointment per Work Order. This combination preserves an individual record for every installed Asset while consolidating the quarterly inspection into one field visit. Asset-specific line items provide compliance detail; the single parent appointment represents the one required onsite attendance.
Maintenance Plans are the native Field Service framework for recurring preventive service. They combine Assets, Work Types, recurrence, generation timeframes, and Work Order or Service Appointment generation so that future work can be created in a controlled and repeatable way.
The alternatives address different parts of the Field Service model. One Work Order per Asset or one Service Appointment per line item would fragment the inspection into multiple jobs or visits and conflict with the requirement for a single visit.
This approach keeps the implementation aligned with the standard Field Service data model and avoids unnecessary customization. Study Guide reference: Configuring Maintenance Plans - Maintenance Plans; Work Order generation; Service Appointment generation.
質問 # 94
Universal container needs to verify that a repair job has been completed to the customer satisfaction before an invoice can be generated Which two items should the consultant consider?
Choose 2 answers
正解：B、D
解説：
Service reports are documents that summarize the details and outcomes of a service appointment such as work performed, products consumed, customer feedback, etc.[25]. Configuring signature blocks for service report templatesallows capturing customer signatures as proof of job completion before generating invoices[26].
Adding service report templates to the appropriate repair work type allows automatically generating service reports based on the work type of the service appointment[27]. Generating service in the organization's default language would not verify that a repair job has been completed to the customer satisfaction. Sending a feedback survey to the customer when a service appointment is completed would not ensure thatan invoice can be generated. References: https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_overview.
htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_signature_blocks.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_work_types.htm&type=5
質問 # 95
Service resources at universal container UC frequently work in more than one serviceterritory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers
正解：A、D
解説：
The match territorywork rule is used to match service appointments to service resources based on their assigned territories. Deselecting working location primary on the working territories work rule allows considering secondary territories as well as primary territories when matching service appointments to service resources. Removing the match territory work rule would ignore territories when scheduling service appointments. Selecting working location enable primary on the working territories work rule would only consider primary territories when matching service appointments to service resources. References:https://help.
salesforce.com/s/articleView?id=sf.fs_work_rules_overview.htm&type=5
質問 # 96
When installing solar panels, technicians at Ursa Major Solar (UMS) use a liquid sealant to prevent rain and snow from penetrating roofs.To track the inventory and account for costs, the sealant comes in large barrel containers and has been added as a product to the priceBook. Installation jobs use a very small amount of sealant, so technicians will divide the large barrels into smaller sized containers to Avoid having to carry around so much product. What should the field service administrator consider to keep the inventory levels accurate?
正解：A
解説：
The requirement is best implemented with consistent Quantity Unit of Measure values. Bulk materials such as sealant should be tracked in a meaningful unit such as liters, with the Product and its required/consumed inventory records using consistent unit semantics. This preserves accurate quantity depletion and costing when technicians use partial quantities.
Field Service inventory distinguishes the product catalog from stock at a location and from inventory movement or consumption. Products define what the item is, Product Items represent how much of that Product is at a specific Location, Products Required describe planned needs, and Products Consumed record what was actually used during execution.
The alternatives address different parts of the Field Service model. Creating a new Product for every container size or forcing whole-container consumption would distort inventory, while using inconsistent units risks incorrect stock calculations.
This approach keeps the implementation aligned with the standard Field Service data model and avoids unnecessary customization. Study Guide reference: Managing Inventory - Quantity Unit of Measure; Products Required; Products Consumed.
質問 # 97
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