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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile Devices | 13% | - Mobile device security & troubleshooting - Network connectivity & configuration - Synchronization & data management - Hardware components & replacement |
| Topic 2: Hardware and Network Troubleshooting | 28% | - Network issues & resolution - Troubleshooting methodology - Hardware problems & solutions - Component failure diagnosis & repair |
| Topic 3: Virtualization and Cloud Computing | 11% | - Cloud infrastructure & resource management - Virtual & cloud security - Cloud service models & deployment types - Virtualization concepts & hypervisors |
| Topic 4: Hardware | 25% | - Hardware maintenance & upgrades - PC components, installation & configuration - Peripherals & storage devices - Power supply & cooling systems - Custom PC builds & specialized hardware |
| Topic 5: Networking | 23% | - Network connectivity & troubleshooting - Network devices & configuration - IP addressing & protocols - Network types, topologies & cables - Wireless networking standards & security |
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NEW QUESTION # 434
A small business owner purchases a building and wants to set up an internet connection. A technician examines the target network room and discovers a coaxial wall jack. Which of the following internet types would the technician most likely recommend for the new business?
Answer: A
Explanation:
A coaxial wall jack indicates that the location is wired for cable internet service. Cable internet uses coaxial cabling to deliver high-speed connectivity, making it the most suitable and likely option for this setup.
NEW QUESTION # 435
A user's new computer is exhibiting issues after a couple hours of use. The screen freezes and typed characters do not appear for several seconds, if at all. The computer unexpectedly restarts while the user is reading an email. A technician runs diagnostics and verifies that no components show any errors. All hardware meets or exceeds recommendations. Which of the following should the technician do next?
Answer: C
Explanation:
Intermittent freezing followed by unexpected restarts after the system has been running for a while often points to a hardware stability problem that worsens with heat and time, rather than an immediate configuration or "not enough resources" issue. When diagnostics show no errors, the next CompTIA A+-style step is to look for physical signs of failing components. Swollen or leaking capacitors on the motherboard or in the power delivery area can cause unstable voltage regulation as the system warms up, leading to input lag, lockups, and spontaneous reboots even during light tasks like reading email. A visual inspection can quickly confirm this failure mode and is an appropriate next troubleshooting action when software and basic diagnostics are inconclusive.
Replacing the power supply with a higher wattage is not the best next step because the workload described is not high draw, and the symptom is not clearly tied to peak load; if a PSU is suspect, the usual step is testing with a known-good PSU of correct specs, not simply "higher wattage." Increasing RAM is unnecessary because the system meets requirements and this would more commonly cause persistent slowness, not sudden restarts. A CMOS battery issue typically causes time resets or BIOS setting loss, not freezing and random reboots after hours.
NEW QUESTION # 436
A user reports issues controlling the cursor on a company-owned laptop. The technician inspects the laptop and discovers a bulge under the trackpad. Which of the following components should the technician replace first?
Answer: B
Explanation:
A bulge under the trackpad on a laptop is a strong and well-known indicator of a swollen lithium-ion battery.
According to CompTIA Core 1 (220-1201) mobile device hardware and troubleshooting objectives, laptop batteries are often located directly beneath the palm rest or trackpad area. When a lithium-ion battery begins to fail, it can swell due to internal chemical reactions, causing physical deformation of nearby components.
This swelling can interfere with the normal operation of the trackpad, leading to cursor control issues, clicking problems, or unresponsive behavior. More importantly, a swollen battery presents a serious safety risk, including the potential for overheating, leakage, or fire. For this reason, CompTIA emphasizes that battery replacement should be the first corrective action when physical swelling is observed.
Replacing the trackpad would not resolve the underlying pressure caused by the expanding battery. The motherboard and heat sink are unrelated to the physical bulge and cursor control symptoms described. Proper troubleshooting requires identifying and addressing the root cause, not the secondary symptom.
CompTIA best practices also stress safe handling and immediate replacement of damaged or swollen batteries to prevent further hardware damage or personal injury.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Laptop Batteries, Mobile Device Troubleshooting, and Hardware Safety
NEW QUESTION # 437
Which of the following describes a virtualization concept that improves resource utilization by allowing multiple operating systems to run on a single physical server?
Answer: D
Explanation:
A virtual machine allows multiple operating systems to run independently on a single physical server by virtualizing hardware resources, improving overall resource utilization.
NEW QUESTION # 438
Each lime a user ties to print, the paper becomes stuck at the last stage of the print job and the user has to poll me paper out of the printer.
Which of the following is me most likely cause?
Answer: C
Explanation:
If paper gets stuck at the last stage of printing, the rollers responsible for moving the paper through the printer are likely worn out or dirty.
NEW QUESTION # 439
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