Study 220-1202 Materials, Free 220-1202 Practice Exams

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Security28%- Security fundamentals
  • 1. Zero Trust concepts
    • 2. Permissions and access control
      • 3. Authentication and authorization
        - Threats and mitigation
        • 1. Data protection and disposal
          • 2. Social engineering prevention
            • 3. Malware types and removal
              - Network and application security
              • 1. Encryption technologies
                • 2. Wireless security protocols
                  • 3. Firewalls and security appliances
                    Operating Systems28%- Mobile operating systems
                    • 1. App installation and security settings
                      • 2. Android and iOS configuration
                        • 3. Mobile device management
                          - macOS, Linux, and Chrome OS basics
                          • 1. Installation and navigation
                            • 2. Command-line operations
                              • 3. System configuration and maintenance
                                - Windows installation, configuration, and management
                                • 1. Windows 10/11 features and settings
                                  • 2. Device drivers and system updates
                                    • 3. Command-line tools and scripting
                                      • 4. File systems, partitions, and storage management
                                        Software Troubleshooting23%- Operating system issues
                                        • 1. System crashes and performance issues
                                          • 2. Boot errors and startup problems
                                            • 3. Update and driver failures
                                              - Mobile device troubleshooting
                                              • 1. Connectivity and synchronization issues
                                                • 2. App and OS update failures
                                                  • 3. Performance and battery problems
                                                    - Application and security troubleshooting
                                                    • 1. Security-related issues and fixes
                                                      • 2. Installation and compatibility problems
                                                        • 3. Application crashes and errors
                                                          Operational Procedures21%- IT service management
                                                          • 1. Disaster recovery planning
                                                            • 2. Backup and recovery processes
                                                              • 3. Documentation and change management
                                                                - Communication and professionalism
                                                                • 1. Customer service techniques
                                                                  • 2. SLA management
                                                                    • 3. Incident reporting
                                                                      - Safety and compliance
                                                                      • 1. Workplace safety procedures
                                                                        • 2. Privacy and regulatory compliance
                                                                          • 3. Environmental controls

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q135-Q140):

                                                                            NEW QUESTION # 135
                                                                            An end user ' s computer is unable to start. A technician examines the machine and does not hear any unusual noises but determines that no OS is found. Which of the following is most likely corrupt?

                                                                            Answer: B

                                                                            Explanation:
                                                                            "No OS found" commonly indicates the firmware can't locate boot instructions for the installed OS. If the drive isn't obviously failing (no unusual noises) and BIOS/UEFI settings are reasonable, a classic cause is a corrupt Master Boot Record (MBR) (on MBR-partitioned disks). Mike Meyers' Lab Manual explains that when BIOS can't find an OS, causes may include configuration issues or drive problems, but also states: "If the correct drive is already first in the boot sequence, the master boot record... may be corrupt and need to be rebuilt." The Lab Manual also explains what the MBR does: the first sector contains boot code that informs the system about installed operating systems, and "without this bit of code, your OS will never load." The All-in-One guide describes the same: BIOS looks at the first sector for instructions, and without the MBR code, the OS won't load.
                                                                            NTFS corruption wouldn't typically present as "no OS found" at the firmware stage, and TPM issues usually create different security/boot errors. Therefore, MBR (D) is most likely.


                                                                            NEW QUESTION # 136
                                                                            After clicking on an advertisement, a user reports that their browser is slow. A technician looks at the network connections for the machine and notices a large number of outbound connections.
                                                                            Which of the following actions should the technician take next?

                                                                            Answer: C

                                                                            Explanation:
                                                                            The technician should quarantine the system next to prevent potential malware from spreading or communicating with other systems, especially given the suspicious outbound connections.


                                                                            NEW QUESTION # 137
                                                                            A technician is helping to create a desktop backup policy for the company. The requirements include ensuring that the backups work as intended and recovery is possible. Which of the following routine tasks should the technician include in the policy to meet these requirements? (Select two.)

                                                                            Answer: A,E

                                                                            Explanation:
                                                                            The correct answers are C. Backup testing and E. Purging old backups. Backup testing directly verifies that backup data can be restored and used. The All-in-One Exam Guide states that backup strategies without verification are unreliable and that organizations should regularly test actual backups so systems restore and boot, applications run, and critical files open correctly. Quentin Docter's Complete Study Guide similarly explains that data should not be considered safe until it has been successfully restored and recommends performing restore tests to verify recoverability. Purging old backups is also a routine policy task because backup rotation and retention prevent outdated backup sets from consuming storage indefinitely and help maintain a manageable recovery set. Full, incremental, and differential backups are backup types, not verification tasks by themselves. Backup reconfiguration may be needed after a change, but routine testing and purging old backups best meet the stated requirement.


                                                                            NEW QUESTION # 138
                                                                            An organization wants to deploy a customizable operating system. Which of the following should the organization choose?

                                                                            Answer: E


                                                                            NEW QUESTION # 139
                                                                            A user is unable to upload files to the corporate servers from their mobile phone when outside the office, but uploading files works without issue in the office. The user saw an error notification but dismissed it. Which of the following should a technician do to determine the root cause?

                                                                            Answer: C

                                                                            Explanation:
                                                                            The user's issue likely stems from amobile data restriction or cap, especially since uploads work on Wi-Fi but not cellular. Checkingdata usage limitswill help determine if mobile uploads are blocked.
                                                                            FromAll-in-One Exam Guide:
                                                                            "When data-intensive functions fail on mobile networks but not on Wi-Fi, it's often due to data caps or metered connection limits."


                                                                            NEW QUESTION # 140
                                                                            ......

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