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| Section | Objectives |
|---|---|
| Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
| Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
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NEW QUESTION # 211
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?
Answer: D
Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)
NEW QUESTION # 212
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
Answer: B
Explanation:
In Enterprise Grid, an org-wide channel is intended for communications relevant to all members across all workspaces. Slack documentation states:
"Org-wide channels are automatically shared with every workspace in your organization and should be used for information that applies to everyone, such as company-wide announcements." Since a cross-functional project would involve specific participants and not the entire organization, a multi- workspace channel is a more appropriate and flexible solution.
(Reference: Slack Administration Study Guide - Enterprise Grid Channels and Communication Best Practices)
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NEW QUESTION # 213
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
Answer: B
Explanation:
The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:
"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications.
Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents." Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.
(Reference: Slack Administration Study Guide - Integration Management and Best Practices)
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NEW QUESTION # 214
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
Answer: C
Explanation:
Slack best practices encourage public discussions to:
"Make answers discoverable to others who might have the same question later, reduce redundant inquiries, and model a culture of openness." By encouraging employees to post their questions in a public help channel, Jose reinforces using public channels and helps build a searchable knowledge base.
(Reference: Slack Administration Study Guide - Promoting Open Communication and Knowledge Sharing)
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NEW QUESTION # 215
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?
Answer: C
Explanation:
Slack states:
"The Org Admin dashboard provides a section where you can view all Slack Connect connections - including which organizations you are connected with." The sidebar (A) only shows personal view. Channel Management (C) shows channels, not connections.
Analytics dashboard exports (D) focus on usage metrics, not organizational connections.
(Reference: Slack Administration Study Guide - Managing Slack Connect Connections)
NEW QUESTION # 216
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