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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:PeopleCert
Exam Name:PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:ITIL-4-Specialist-High-velocity-IT
Real Exam Qty:40
Certificate Validity Period:3 years
Passing Score:70% (28/40)
Exam Price:Varies by region (~USD 400–550 equivalent)
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Foundation
Available Languages:Italian, English, French, Chinese, Japanese, Spanish, Polish, Portuguese, German
Exam Format:Scenario-based questions, Multiple-choice, Closed-book
Exam Duration:90 minutes
Recommended Training:PeopleCert Official ITIL 4 High Velocity IT Training
AXELOS ITIL 4 Guidance Materials
Exam Registration:PeopleCert ITIL Certification Portal
Sample Questions:Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:Online proctored or authorized test center (PeopleCert)
Pre Condition:ITIL 4 Foundation certification is required
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 4
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 5
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q10-Q15):

NEW QUESTION # 10
A service provider has built a 'collaborative relationship' with a customer.
Which activities are they MOST LIKELY to use to validate the services that are provided?

Answer: A


NEW QUESTION # 11
What helps people to understand the value of an initiative, and reduces their resistance?

Answer: A


NEW QUESTION # 12
A product team releases new functionality to customers every week. Although customers like the frequent updates, the organization has recently failed an internal audit because several changes could not be traced back to approved requirements and test evidence.
Which high-velocity IT objective is MOST in need of improvement?

Answer: C

Explanation:
This scenario shows that the organization is already achieving speed, because it releases weekly and customers appreciate the updates. However, it is failing to maintain the control, traceability, and evidence needed to satisfy governance and audit requirements. That directly points to assured conformance.
In HVIT, assured conformance means that the organization can move quickly while still meeting obligations for governance, compliance, security, quality, and risk control. The problem is not mainly about value, speed, or collaboration with customers. It is about the inability to demonstrate that work was properly governed and validated.
Therefore C is the best answer.
=========


NEW QUESTION # 13
The service desk procedure for printer incidents is to verify that this is a hardware fault, and then contact a supplier. The supplier has a contract to repair or replace faulty printers within two days. A user contacts the service desk to say that their printer is broken, and they urgently need a printout of a contract or a significant sale will be lost.
What should the service desk agent do?

Answer: D


NEW QUESTION # 14
An organization has begun using its knowledge management system to store virtual server configuration files.
It has also adapted its ' change enablement ' and ' deployment management ' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?

Answer: C

Explanation:
Storing configuration files in a controlled knowledge system and using infrastructure as code improves consistency, traceability, repeatability, and auditability. Those qualities are central to assured conformance in HVIT, because the organization can demonstrate that changes are controlled, documented, and applied in a standardized way.
Fast development is also helped by infrastructure as code, but the strongest connection here is to control and compliance. The scenario highlights formalized configuration handling across knowledge, change, and deployment practices. That makes assured conformance the best answer.
This also aligns with ITIL 4 practice guidance on information exchange, automation, tooling, and controlled workflows within practices .
=========


NEW QUESTION # 15
......

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