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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Report Builder - Dashboard Components - Report Types - Scheduling Reports - Joined Reports |
| Topic 2: Organization Setup | 4% | - Company Information - Lightning Experience vs Classic - Fiscal Year - User Interface - Currency Management |
| Topic 3: Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Navigation and UI Customization - Lightning Experience Features |
| Topic 4: Data Management | 10% | - Data Loader - Data Export - Data Quality Best Practices - Data Import Wizard - Duplicate Rules and Matching Rules |
| Topic 5: Workflow and Process Automation | 17% | - Approval Processes - Workflow Rules - Process Builder - Flows (Screen Flows, Autolaunched Flows) - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
| Topic 6: Sales Cloud Applications | 10% | - Forecasting - Products, Price Books, and Quotes - Account and Contact Management - Opportunity Management - Sales Cloud Features |
| Topic 7: Security and Access | 12% | - Login Hours and IP Ranges - Object-Level Permissions - Salesforce Shield - Field-Level Security - Record Access (OWD, Sharing Rules) |
| Topic 8: Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Custom Object Creation - Roll-up Summary Fields |
| Topic 9: Service Cloud Applications | 10% | - Web-to-Case and Email-to-Case - Service Cloud Features - Cases and Entitlements - Omni-Channel - Service Contracts |
| Topic 10: Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events |
| Topic 11: User Setup | 8% | - Delegated Authentication - Role Hierarchy - User Licenses - Profile Configuration - Permission Sets - User Creation and Management |
All these three PassTorrent ADM-201 exam questions formats contain valid, updated, and real Salesforce Certified Administrator exam questions. The Salesforce ADM-201 exam questions offered by the PassTorrent will assist you in ADM-201 Exam Preparation and boost your confidence to pass the final Salesforce ADM-201 exam easily.
NEW QUESTION # 58
If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
Answer: A
NEW QUESTION # 59
Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees. How should a Platform Administrator prevent the agent from responding to staff members' questions about the CEO's private health plan and benefits?
Answer: B
Explanation:
In the context of Agentforce AI, grounding and data security are paramount. Salesforce AI agents, including Employee Agents, respect the existing security model of the Salesforce organization1. This means that the most effective way to prevent an agent from accessing or disclosing sensitive information, such as a CEO's private health plan, is to leverage Field-Level Security (FLS) and user permissions2. When an agent
"grounds" its response, it only considers data that the running user (or the agent's service user) has the permission to view3. If the CEO's health records are stored in fields or records that are restricted via FLS or Sharing Settings from the profiles or permission sets used by the agent's context, the agent will simply not
"see" that data during its retrieval phase4. While modifying instructions and guardrails (Option C) provides an additional layer of safety, it is not as foolproof as the underlying security architecture5. Training the agent (Option D) is not a standard configuration step for preventing specific record access in a production environment6. Therefore, maintaining a robust security model is the critical prerequisite for ensuring that AI agents provide accurate and safe responses without leaking confidential business information.
NEW QUESTION # 60
With Spring '11, a new version of Chatter Desktop is available with performance optimizations and enhancements that let you:
Answer: A,B,E,F
NEW QUESTION # 61
The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.
What should the administrator do to identify why the user Is unable to log in?
Answer: C
Explanation:
To identify why a user is unable to log in to Salesforce, the administrator should review the login history for the user. The login history shows the date and time of each login attempt, the source IP address, the browser and platform used, the login type (such as username and password or single sign-on), and the status (such as success or failure). The login history can help troubleshoot common login issues such as incorrect username or password, invalid security token, IP restrictions, or login hours violations. Checking the attempted logins by running the setup audit trail, pulling the password history, or resetting the security token for the profile will not help identify why a user is unable to log in. References:
https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
NEW QUESTION # 62
An administrator supporting a global team of salesforce users has been asked to configure company settings Choose 2 options
Answer: A,B
NEW QUESTION # 63
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