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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A. To validate if MACD works on migrated Assets.
B. To validate if decomposition works on migrated assets
C. To create inventory items to be used in subsequent MACD.
D. To validate the migrated assets data aligns with assets data model

Answer: C

NEW QUESTION # 57
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related.
They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
B. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
C. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
D. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.

Answer: D

Explanation:
For One Time Charges (OTCs) that depend on multiple account and product-related factors, creating a separate matrix for OTCs is the most scalable and flexible approach. This allows for a clear distinction between recurring charges and one-time fees, ensuring that the pricing model can accommodate the complexity and variability of OTC calculations without conflating them with recurring charge calculations.
This matrix would take into account all relevant attributes from both the account and the product as inputs, with the OTC as the output.References:Salesforce CPQ documentation on price matrices and pricing methods.

NEW QUESTION # 58
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A. Are there customer specific offerings?
B. Which of the provided products are still actively sold?
C. Which of the products are inactive?
D. Can we rationalize products to a smaller number?

Answer: A

NEW QUESTION # 59
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Add the delivery zip code customer field as a header in the pricing calculation matrix
B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
C. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Answer: B

NEW QUESTION # 60
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
B. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
C. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
D. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

Answer: C

NEW QUESTION # 61
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