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After cracking the Microsoft Dynamics 365 Field Service Functional Consultant (MB-240) exam you will receive the credential badge. It will pave your way toward well-paying jobs or promotions in any reputed tech company. At TorrentVCE have customizable Microsoft MB-240 practice exams for the students to review and improve their preparation. The Microsoft MB-240 Practice Test material product of TorrentVCE are created by experts with the dedication to help customers crack the Microsoft MB-240 exam on the first attempt.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Scheduling and Dispatch (20-25%) | 20-25% | - Handle scheduling conflicts and rescheduling - Manage scheduling options and requirements - Schedule work orders using various methods - Configure map view and route optimization - Configure schedule board and board features - Optimize schedules using resource scheduling optimization |
| Topic 2: Manage Asset and Connected Field Service (5-10%) | 5-10% | - Process IoT alerts and work order creation - Configure IoT integrations and alerts - Implement connected field service scenarios - Manage asset IoT connections and monitoring |
| Topic 3: Manage Work Orders (20-25%) | 20-25% | - Handle work order incidents and resolutions - Configure work order lifecycle and statuses - Manage work order products, services, and notes - Manage work order reporting and analytics - Create and manage work orders - Process work order inspections and recommendations |
| Topic 4: Manage Inventory and Procurement (15-20%) | 15-20% | - Configure warehouse and inventory settings - Process purchase orders and returns - Manage inventory levels and stock locations - Configure product inventory and item associations - Handle inventory adjustments and transfers |
| Topic 5: Configure Field Service (20-25%) | 20-25% | - Set up and configure customer assets - Configure pricing, billing, and cost entities - Configure scheduling configurations and booking setup - Configure work order types and incident types - Configure Field Service organizations and structures - Set up and configure resource characteristics and skills - Implement security roles and field service settings |
| Topic 6: Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure Field Service Mobile app settings - Configure resource and technician mobile experiences - Handle offline capabilities and synchronization - Manage mobile forms and workflows |
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NEW QUESTION # 105
You are a Dynamics 365 Field Service functional consultant.
A field resource is given instructions on how to install the mobile app on an iPhone. After installing the app and signing in, a message appears: "You're almost there." What should you do?
Answer: C
NEW QUESTION # 106
You are a Dynamics 365 for Field Service Dispatcher.
You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00 A.M during a selected week.
Which four steps must you take, in sequence, to successfully implement this capability within the schedule board? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 107
Your company wants use Microsoft Dynamics 365 Customer Voice to obtain feedback on their customers' on- site service experience.
You need to create a survey which will be sent automatically to a customer once their work order is completed.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 108
Your company implemented the Microsoft Dynamics 365 Field Service mobile app.
A dispatcher supervisor asks you to ensure that the booking statuses will match the business processes currently used by the field technicians. You will use out-of-the-box booking statuses to fulfill this need.
In which order should field technicians update their booking statuses? To answer, move all booking status fields from the list of booking status fields to the answer area, and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 109
Your customer is offering a new service that requires two resources.
You need to ensure that the right resource requirements are created, so that the technician with the right skill set will be assigned.
What are the first three steps you should perform in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 110
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