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| Section | Weight | Objectives |
|---|---|---|
| Agentforce AI | 8% | - Troubleshooting and maintenance - AI agent capabilities and use cases - Configuration and security |
| Automation | 15% | - Approval processes - Process automation tools
|
| Sales and Marketing Applications | 10% | - Campaigns and products - Lead management - Opportunity management |
| Data and Analytics Management | 17% | - Data quality and validation - Reports and dashboards - Data import/export/backup - Data security and sharing |
| Object Manager and Lightning App Builder | 15% | - User interface customization
|
| Service and Support Applications | 10% | - Case management - Entitlements and service contracts - Solution and knowledge base |
| Productivity and Collaboration | 10% | - AppExchange packages - Mobile app configuration - Chatter and collaboration features - Activity management |
| Configuration and Setup | 15% | - Global actions and settings - Company-wide settings
|
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質問 # 124
A Platform Administrator at Cloud Kicks received a request from the head of sales operations to create a process in which opportunities must be validated by specific team leaders based on a mix of criteria. When the administrator analysed the list of criteria, they found that there were 30 potential sets of criteria that would identify the proper person to route the request to. How should the administrator fulfill this request?
正解:A
解説:
While modern tools like Flow Orchestration exist, the standard and most robust way to handle complex, criteria-based routing for record sign-offs is an Approval Process. An approval process can handle many different "Approval Steps," and each step can have its own "Step Entry Criteria." For instance, Step 1 could route to Leader A if the region is "North," while Step 2 routes to Leader B if the region is "South" and the discount is >20%. With 30 potential sets of criteria, the administrator can build a comprehensive process that automatically identifies the correct approver without user intervention. Using an email button (Option A) or a manual form (Option D) is prone to human error, as the salesperson might select the wrong leader. A record-triggered flow (Option C) can launch an approval process, but the complex multi-step routing logic is best managed within the Approval engine itself to maintain a clear audit trail of who approved what and why.
質問 # 125
A Platform Administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What is causing the issue?
正解:A
解説:
In Salesforce, a flow must be Active for it to execute in a production environment. When an administrator builds or updates a flow, it is saved as a new version. Even if the logic is perfect and passes all debug tests, the flow will not run for end-users unless the administrator explicitly clicks the "Activate" button. If a flow is intended to create records but nothing is happening, the first troubleshooting step is always to verify the status in the Flow Builder or the Flows list in Setup. A flow version that is simply "Saved" but not "Active" will remain dormant. Option D is unlikely because the Flow Builder usually prevents saving a record-triggered flow without a trigger defined. Option C ("Read Only") is not a state that would prevent a flow from running. Option B ("Flow URL") only applies to specific types of screen flows launched via custom links, whereas the question implies a general failure of the automation to execute.
質問 # 126
A Platform Administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should the administrator use to undo this import?
正解:A、B
解説:
To "undo" a mistaken import, the administrator must delete the incorrectly created records. Two standard tools facilitate this:
Mass Delete Records (Option D): This is a browser-based tool in Setup that allows administrators to delete up to 250 records at a time (standard) or use criteria to identify and remove larger sets of records. It is the quickest way for smaller mistakes.
Data Loader (Option B): For large-scale errors, the administrator can use the Success file generated during the original import (which contains the new record IDs) and perform a "Delete" operation.
The Data Import Wizard (Option C) is for adding or updating data, but it does not have a "Delete" function. Weekly Data Export (Option A) is a backup tool and cannot be used to remove existing data from the system.
質問 # 127
The Universal Containers sales team wants a visual way to manage their opportunity pipeline that allows them to see all deals at once, track progress through sales stages, and quickly move opportunities forward. Which feature should a Platform Administrator recommend to meet these requirements?
正解:D
解説:
The Kanban view provides a visual representation of a set of records, such as an opportunity pipeline, organized by a specific field like "Stage". It allows sales teams to see all their deals as cards in columns. The primary benefit of Kanban is its "drag-and-drop" functionality, which lets users move a card from one column to another to automatically update the stage, effectively "moving opportunities forward" with minimal effort. While reports (Option A) and dashboards (Option B) provide visual summaries, they do not allow for the interactive, one-click record updates that the Kanban view offers11. Standard list views (Option D) show data in a grid format which is less visual for tracking pipeline progress compared to the column-based Kanban layout.
質問 # 128
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help a Platform Administrator meet the request?
正解:A
解説:
When a business needs a specific, complex functional tool (like a mortgage calculator) on a tight timeline and zero budget, Flow Solutions on the AppExchange are the best resource. Many Flow Solutions are provided for free by Salesforce Labs or other partners. These are pre-built,
"installable" flows that an administrator can download and customize. Because they are built using standard Flow Builder logic, they can be easily integrated into a website or Experience Cloud site to capture user input and generate Lead records automatically. Bolt Solutions (Option A) are full industry templates that often require more setup and licensing. Lightning Data (Option C) is for data enrichment, not functional calculators. Flow Solutions empower administrators to deliver complex automation and specialized UI components quickly and cost-effectively.
質問 # 129
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Plat-Admn-201トレント準備には、さまざまな資格試験の実際の質問とシミュレーションの質問が含まれています。効率的に勉強する価値があります。時間は絶え間ない発展であり、命題の専門家は命題の社会変化傾向の進行に応じて実際のPlat-Admn-201試験の質問を継続的に設定し、ホットな問題と政策変更を意識的に強調します。命題論文の方向性をよりよく把握できるようにするため、Plat-Admn-201の学習問題では、最新のコンテンツに焦点を当て、Plat-Admn-201試験に合格するのに役立ちます。
Plat-Admn-201最新関連参考書: https://www.jpshiken.com/Plat-Admn-201_shiken.html
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