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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure calling policies
  • 3. Configure call hold music
  • 4. Configure location-based routing
  • 5. Configure call park policies
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure dynamic emergency calling
  • 3. Configure emergency locations
  • 4. Configure emergency calling policies
- Configure and manage PSTN connectivity
  • 1. Manage SBC (Session Border Controllers)
  • 2. Configure Operator Connect
  • 3. Configure Teams Calling Plans
  • 4. Configure voice routing policies
  • 5. Configure Direct Routing
Topic 2: Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Configure Teams panels
  • 3. Plan for Microsoft Teams Rooms
  • 4. Manage Teams certified devices
  • 5. Manage Teams Rooms devices
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Configure event group roles
  • 3. Manage live event policies
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Manage meeting policies
  • 3. Configure audio conferencing
  • 4. Configure meeting templates
  • 5. Configure meeting settings
Topic 3: Manage collaboration communications systems25%- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Analyze call analytics
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Troubleshoot call issues
  • 5. Monitor SBC health
- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Analyze usage reports
  • 3. Use Teams Admin Center reports
  • 4. Monitor user adoption analytics
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor Teams Rooms health
  • 2. Monitor meeting quality
  • 3. Analyze meeting usage reports
  • 4. Troubleshoot audio/video issues
  • 5. Use Teams Admin Center for diagnostics
- Manage compliance and security
  • 1. Configure recording policies
  • 2. Configure information barriers
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure compliance recording
  • 5. Configure retention policies for calls and meetings
Topic 4: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Plan for Teams meetings and live events
  • 3. Configure meeting policies
  • 4. Plan for Microsoft Teams Rooms
  • 5. Configure conferencing bridges
- Plan and configure Teams Phone
  • 1. Configure Teams Phone policies
  • 2. Configure call queues and auto attendants
  • 3. Plan for Teams Phone deployments
  • 4. Configure emergency calling policies
  • 5. Plan for Teams Phone with PSTN connectivity
- Plan and configure network settings for Microsoft Teams
  • 1. Plan and configure network settings for media traffic
  • 2. Implement quality of service (QoS)
  • 3. Plan for network topology and connectivity
  • 4. Plan for network bandwidth requirements
  • 5. Configure network ports and protocols

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q90-Q95):

NEW QUESTION # 90
Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.
You have a Microsoft Teams Phone deployment.
You need to recommend a Direct Routing solution that meets the following requirements:
* If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.
* The number of SBCs must be minimized.
What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 91
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.

You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 92
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?

Answer: C


NEW QUESTION # 93
You have a Microsoft Teams deployment that is managed by using the Teams Rooms Pro Management portal. You have a bring your own device (BYOD) room named Room1. You associate a camera named Camera! with Room1. You plan to associate a second camera named Camera? with Room1. What will occur when you associate Camera2 with Room1?

Answer: D


NEW QUESTION # 94
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 95
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