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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam |
| Exam Number: | CIS-DF |
| Related Certifications: | CIS-HAM CIS-ITSM CIS-SM CIS-SAM CIS-DISCO CIS-SIR CIS-VR |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Real Exam Qty: | 75 |
| Exam Duration: | 90 minutes |
| Available Languages: | Portuguese (Brazil), Japanese, Spanish, English |
| Exam Format: | Scenario-based, Multiple Select, Matching / Drag-and-Drop, Multiple Choice |
| Exam Price: | $150 USD (free first attempt until June 2026) |
| Recommended Training: | Configuration Management Database (CMDB) Implementation CSDM Fundamentals CMDB Fundamentals |
| Exam Registration: | Pearson VUE Scheduling ServiceNow University Registration |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow CSA certification, hands-on CMDB experience, completion of CMDB Fundamentals and CSDM Fundamentals training; mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR, CIS-SIR |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-data-foundations-cmdb-and |
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NEW QUESTION # 17
A CMDB Administrator needs to set up CMDB 360/Multisource CMDB Drag and drop the system property to the functionality Some options may not apply.
Answer:
Explanation:
Explanation:
In ServiceNow, CMDB 360 / Multisource CMDB extends the Identification and Reconciliation Engine (IRE) to support multi-source visibility, reconciliation, and confidence scoring. Configuration is controlled through system properties, each enabling a specific capability.
glide.identification_engine.multisource_enabled is the master switch that activates CMDB 360 functionality.
glide.identification_engine.multisource_cmdb_ci_enabled allows CMDB 360 to collect and evaluate data specifically from CMDB CI classes.
glide.cmdb.logger.source.cmdb_multisource enables detailed logging for troubleshooting multisource ingestion and reconciliation.
glide.identification_engine.multisource_recompute.max_ci_limit protects performance by limiting how many CIs can be processed during a recompute operation.
Capturing CMDB 360 data from non-CMDB classes is not supported, which is why no property applies to that option.
This mapping aligns with Data Foundations and CMDB governance best practices, ensuring CMDB 360 is enabled safely, transparently, and at scale.
NEW QUESTION # 18
A CMDB Data Manager needs to access the ServiceNow platform to create, publish, and manage policies that automate and govern CI lifecycle operations, ensuring the CMDB remains healthy and efficient.
Where can the Data Manager do this?
Answer: D
Explanation:
The CMDB Data Manager performs governance activities such as creating, publishing, and managing lifecycle policies (archival, certification, attestation, cleanup) to ensure long-term CMDB health. These activities are executed within the CMDB Workspace, specifically under the Management tab.
In ServiceNow, the CMDB Workspace ?Management tab is the centralized location for CMDB governance operations. From here, Data Managers can define policy logic, assign ownership, schedule execution, monitor outcomes, and manage remediation tasks generated by those policies.
NEW QUESTION # 19
ServiceNow provides a suite of CMDB management tools designed to effectively ingest, manage, and maintain CIs and relationships.
Drag and drop the design architecture to its management tool. (Some options may not apply.)
Answer:
Explanation:
Explanation:
Agent Client Collector
Automated agent-based solution running patterns
Import Sets
Organization-built solution using transform maps
Service Graph Connector
Pre-built store integration solutions that require minimal customization ServiceNow Discovery Automated agentless solution running patterns Agent Client Collector: This is ServiceNow's agent-based approach. It requires a software agent to be installed on the target host to run discovery patterns locally.
Import Sets: This is the traditional, manual way to bring in data. You define the source, and the organization builds the logic (Transform Maps) to move that data into the CMDB.
Service Graph Connector: These are found in the ServiceNow Store. They are "certified" integrations built to work with specific third-party vendors (like SCCM or Jamf) with minimal setup.
ServiceNow Discovery: The classic agentless method. It probes the network and uses patterns to identify and map CIs without needing software installed on every machine.
NEW QUESTION # 20
The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping.
How will these improvements enhance the change management process? (Choose Two)
Answer: B,D
Explanation:
A healthy and trusted CMDB that aligns with Data Foundations principles-covering accurate data ingestion, strong governance, and service-aware relationships-directly strengthens the insight available to Change Management. When discovered infrastructure data is integrated with well-maintained non-discoverable attributes (such as assignment groups, support groups, and ownership), the CMDB becomes a reliable source of truth for evaluating change risk and impact.
Option B is correct because Service Mapping establishes relationships between configuration items (CIs) and business services. This enables change practitioners to perform impact analysis, identifying which services, applications, and downstream components may be affected by a proposed change. Rather than relying on assumptions or tribal knowledge, change records can reference real dependency data, improving risk assessment, scheduling decisions, and stakeholder communication. This aligns directly with CSDM and CMDB best practices, where service context is essential for informed decision-making.
Option D is also correct because accurate, governed non-discoverable data-such as support and assignment groups-allows Change Management processes to dynamically route work. When a change is associated with a CI or service, the system can automatically populate the appropriate assignment group based on CMDB relationships. This improves efficiency, reduces manual errors, and ensures accountability across federated support models.
Options A and C are incorrect because a CMDB, regardless of maturity, cannot guarantee zero downtime, nor does it eliminate the need for human governance, approvals, and risk-based decision-making. Data Foundations enhance insight and control-not unchecked automation or absolute outcomes.
NEW QUESTION # 21
A Configuration Manager is planning the implementation of the CMDB.
Which is the prescribed CSDM rollout order?
Answer: B
Explanation:
The Common Service Data Model (CSDM) prescribes an incremental, maturity-based rollout approach to reduce risk and ensure sustainable adoption. The recommended order is Crawl, Walk, Run, Fly, which aligns implementation effort with increasing organizational capability and value realization.
Crawl focuses on foundational data hygiene: core CI classes, identification rules, reconciliation, basic Discovery ingestion, and CMDB Health basics.
Walk introduces service context, including Business Services, Application Services, and relationships that enable impact analysis for Incident and Change.
Run expands into operational excellence with Service Mapping, service offerings, advanced governance, and process automation.
Fly represents optimization and scale, leveraging analytics, AI/ML, proactive operations, and cross- domain integration (e.g., SecOps, APM, CSM).
This progression ensures teams do not over-model early or introduce complexity before data quality and governance are established. The other options describe generic project lifecycles or organizational categorizations, not the CSDM-recommended adoption path.
NEW QUESTION # 22
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