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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analysing and Managing Stakeholders10%- Stakeholder analysis
  • 1. Stakeholder management strategies
  • 2. Stakeholder categorisation
  • 3. Stakeholder identification
Topic 2: Investigating the Business Situation12.5%- Investigation techniques
  • 1. Interviews
  • 2. Scenarios and prototyping
  • 3. Observation
  • 4. Workshops
Topic 3: Making the Business Case5%- Business case development
  • 1. Cost-benefit analysis
  • 2. Risk assessment
  • 3. Investment appraisal
Topic 4: The Business Analysis Service Framework2.5%- Framework concepts
  • 1. Business analysis process model
  • 2. Business change lifecycle
Topic 5: Documenting and Modelling Requirements10%- Requirements documentation
  • 1. Process modelling
  • 2. Data modelling
  • 3. Use case modelling
Topic 6: Validating and Managing Requirements5%- Requirements management
  • 1. Requirements traceability
  • 2. Change control
  • 3. Requirements validation
Topic 7: The Strategic Context for Business Analysis7.5%- Strategy analysis
  • 1. SWOT analysis
  • 2. Porter's Five Forces
  • 3. PESTLE analysis
  • 4. MOST analysis
Topic 8: What is Business Analysis5%- Business analysis concepts
  • 1. Business change and improvement
  • 2. Role and responsibilities of a business analyst
  • 3. Origins and development of business analysis
Topic 9: Establishing the Requirements10%- Requirements engineering
  • 1. Requirements classification
  • 2. Requirements elicitation
  • 3. Requirements prioritisation
Topic 10: Defining the Solution7.5%- Solution definition
  • 1. Business options
  • 2. Feasibility assessment
  • 3. Solution scope
Topic 11: Improving Business Services and Processes12.5%- Business process improvement
  • 1. Gap analysis
  • 2. Process modelling
  • 3. Business process redesign
Topic 12: Delivering the Requirements5%- Requirements delivery
  • 1. Iteration planning
  • 2. Agile delivery support
  • 3. Requirements readiness
Topic 13: Delivering the Business Solution5%- Business solution implementation
  • 1. Benefits realisation
  • 2. Solution deployment
  • 3. Post-implementation review
Topic 14: The Competencies of a Business Analyst2.5%- Business analyst competencies
  • 1. Business knowledge
  • 2. Personal qualities
  • 3. Professional techniques

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BCS Foundation Certificate in Business Analysis V4.0 認定 PC-BA-FBA-20 試験問題 (Q80-Q85):

質問 # 80
While reviewing the RACI for a new project you see that Alice is responsible for Task A and no one else is shown as being consulted in relation to Task A.
What can you CORRECTLY conclude from this matrix?

正解:C

解説:
A RACI chart defines responsibility and involvement for tasks. "Responsible" identifies the person or role that performs the work. "Consulted" identifies people who provide input, advice, or specialist knowledge before or during completion of the task. If Alice is responsible for Task A and no one else is shown as consulted, the matrix indicates that Alice performs the task without formal consultation from other team members. Option A is wrong because "a lot of help" would normally be reflected by consulted or responsible roles. Option B is wrong because RACI does not show task sequence or dependencies. Option D is wrong because RACI does not rank task importance. It only clarifies roles and responsibilities. Therefore, option C is the correct conclusion.


質問 # 81
What is the recommended management strategy to be taken to manage a stakeholder with some power and some interest in the power/interest grid?

正解:D

解説:
The Power/Interest Grid is a tool used to determine appropriate strategies for managing different stakeholder groups based on their level of power (influence) and interest in the project. The grid defines four quadrants, each with a recommended management strategy:
High Power, High Interest: Manage Closely
High Power, Low Interest: Keep Satisfied
Low Power, High Interest: Keep Informed
Low Power, Low Interest: Watch (Minimum effort)
The category of Some Power, Some Interest is generally considered the mid-range or main group of stakeholders. For these individuals, the best strategy is to Keep onside (or Manage Regularly). This strategy means maintaining regular communication, involving them in the project at appropriate times, and ensuring their needs and concerns are addressed so that their interest remains positive and their moderate power does not turn against the project.
(Reference: BCS Business Analysis Practice - Stakeholder Management, Power/Interest Grid)


質問 # 82
In which section of a requirements document would technical requirements be recorded?

正解:B

解説:
The Requirements Catalogue (or the Requirements Specification section) is the comprehensive, organised list of all types of requirements. Technical Requirements are the non-functional constraints placed on the solution
' s design or build (e.g., specific hardware, operating system compatibility, integration protocols). While these inform other models, they are typically documented and tracked with other requirements (Functional and Non- functional) in the master Requirements Catalogue, often within the Non-functional or System Requirements section of the catalogue structure. Options A, B, and C are supporting documents or models, not the primary repository for a list of technical requirements.
(Reference: BCS Requirements Engineering - Requirements Catalogue Structure)


質問 # 83
Which auxiliary service supplements all of the services in the Business Analysis Service Framework (BASF)?

正解:A

解説:
The Business Analysis Service Framework (BASF) identifies core and auxiliary services that support business analysis activities. Auxiliary services supplement the core services and are essential for delivering value.
Key Considerations:
Strategic Analysis: Focuses on high-level organizational goals and strategies but is not an auxiliary service.
Stakeholder Engagement: Involves identifying, analyzing, and collaborating with stakeholders, which supports all aspects of business analysis.
Project Management: While important, project management is a separate discipline and not part of the BASF.
External Environment Analysis: Examines external factors (e.g., market trends) but is not an auxiliary service.
Evaluation of Each Option:
A . Strategic analysis:
Strategic analysis is a core service, not an auxiliary service.
Conclusion: This is not correct .
B . Stakeholder engagement:
Stakeholder engagement is an auxiliary service that supports all business analysis activities by ensuring stakeholder needs are understood and addressed.
Conclusion: This is correct .
C . Project management:
Project management is outside the scope of the BASF.
Conclusion: This is not correct .
D . External environment analysis:
External environment analysis is a core service, not an auxiliary service.
Conclusion: This is not correct .


質問 # 84
The change curve shows the range of emotions experienced by people when facing change.
One of the axes on the graph is Time; what is the other axis?

正解:C


質問 # 85
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