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| Section | Weight | Objectives |
|---|---|---|
| NPSP Configuration and Development | 25% | - Relationships Management - Data Model Design for Nonprofits - Account Model Configuration - Contacts and Households - NPSP Settings and Preferences - Affiliations Configuration |
| Solution Design and Implementation | 20% | - User Adoption and Training Planning - Data Migration Strategies - NPSP Best Practices - Requirements Gathering - Customization vs Configuration Decisions - Integration with External Systems |
| Donations and Fundraising Management | 20% | - Payment Methods and Processing - Recurring Donations (Recurring GAU) - Donations Batch Processing - Opportunity and GAU Configuration - Grant Management - Donation Management |
| Analytics and Reporting | 15% | - Success Metrics Definition - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Custom Report Types - Rollup Summary Fields |
| Constituent Management | 20% | - Relationships and Groupings - Segmentations and Campaigns - Affiliations and Memberships - Household Management - Contact and Organization Records |
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NEW QUESTION # 70
A system admin used NPSP Contact Merge and notices the number of household accounts has changed from 12,345 to 12,300 and is concerned that accounts have been lost.
What is the likely cause for the missing accounts?
Answer: B
Explanation:
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
When using the NPSP Contact Merge functionality, any empty Household Accounts that do not have associated Contacts or Opportunities are automatically deleted. This is likely the cause of the reduction in the number of household accounts noticed by the system administrator.
Steps to Verify:
Check Merge Settings:
Review the settings and configuration of the NPSP Contact Merge process to understand its behavior regarding empty Household Accounts.
Review Audit Logs:
Check the Salesforce audit logs to see the details of the merge operations and confirm that empty Household Accounts were deleted.
Restore if Necessary:
If the deletion of empty Household Accounts was unintended, use data recovery options to restore any necessary records.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Merge Duplicate Records in Nonprofit Success Pack
NEW QUESTION # 71
A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.
Which solution should the consultant recommend?
Answer: C
Explanation:
When a corporate matching gift is received and the original donation was not marked to be matched, you should use the "Find Matched Gifts" functionality:
Navigate to Find Matched Gifts:
Go to the donation record in Salesforce.
Select "Find Matched Gifts" from the related options.
Find More Gifts:
Click on the "Find More Gifts" button to search for the original donation that matches the corporate gift.
This tool helps to locate and link the matching gift to the original donation, ensuring both donations are accurately recorded and associated.
Salesforce Nonprofit Success Pack (NPSP) Documentation
Salesforce Help: Managing Matched Gifts
NEW QUESTION # 72
The system admin for a nonprofit is receiving a System.DmlException notification.
Where should the consultant view detailed information about the notification?
Answer: D
Explanation:
When receiving a System.DmlException notification, the detailed information about the error can be found in the Error Log.
Error Log Overview:
The Error Log captures detailed information about system errors, including DML exceptions.
It provides insights into what caused the error and helps in troubleshooting.
Accessing the Error Log:
Navigate to Setup in Salesforce.
Search for "Apex Jobs" or "Apex Exceptions" in the Quick Find box.
Review the entries to find the relevant System.DmlException details.
Using the Error Log for Troubleshooting:
Identify the Cause: The log provides specific error messages and stack traces that help identify the root cause of the issue.
Corrective Actions: Based on the error details, take corrective actions such as fixing data issues, adjusting code, or updating configurations.
Benefits of Using the Error Log:
Detailed Information: Offers comprehensive details about the error, making it easier to diagnose and resolve.
Efficiency: Reduces time spent on identifying and fixing issues by providing precise error information.
CertGod Nonprofit Cloud Consultant study guide: "Error Log".
NEW QUESTION # 73
A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
Answer: A,D
Explanation:
Before installing the Volunteers for Salesforce package, a consultant should:
Check that the nonprofit has the most recent NPSP release:
Ensure that the organization is running the latest version of the Nonprofit Success Pack (NPSP). This is crucial because newer releases might contain important updates and fixes that can impact the installation and functionality of Volunteers for Salesforce.
Compare usage of roll-up summary fields to limits:
Volunteers for Salesforce might add additional roll-up summary fields, which can potentially exceed Salesforce limits. It's important to review the current usage of roll-up summary fields and compare them to Salesforce limits to avoid any issues during or after the installation.
NEW QUESTION # 74
A nonprofit receives a check that includes donations from several donors for a specific program the nonprofit runs.
Which two features should a consultant configure to track this gift?
Choose 2 answers
Answer: B,D
Explanation:
To track a check that includes donations from several donors for a specific program, the consultant should configure GAU Allocations and Partial Soft Credits in NPSP. Here's why:
GAU Allocations:
General Accounting Unit (GAU) Allocations are used to track how donations are allocated across different programs or funds.
This feature allows the nonprofit to specify which portion of the check is designated for the specific program, providing clear tracking and reporting.
Partial Soft Credits:
Partial Soft Credits can be used to attribute portions of a single donation to multiple donors.
This feature allows the nonprofit to recognize each donor for their contribution while keeping the accounting of the total donation intact.
Salesforce NPSP Documentation on GAU Allocations
Salesforce NPSP Documentation on Soft Credits
NEW QUESTION # 75
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