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EXIN ITILFND_V4 (ITIL 4 Foundation) Exam is a certification that will help IT professionals in getting an understanding of ITIL best practices. These best practices are considered the benchmark for IT service management across the globe. The ITIL framework aims to improve service management by introducing proven methods for larger scale operations.

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EXIN ITILFNDv4 Exam is a globally recognized certification program designed to validate the knowledge and understanding of ITIL 4 Foundation. ITIL 4 is widely regarded as the best practices framework for IT service management (ITSM). The ITIL 4 Foundation certification provides an all-encompassing understanding of the basic concepts, terminologies, and processes used in ITIL 4.

EXIN ITIL 4 Foundation Sample Questions (Q31-Q36):

NEW QUESTION # 31
What is the purpose of the 'deployment management' practice?

A. To plan and manage the full lifecycle of all IT assets
B. To protect the information needed by the organization to conduct its business
C. To move new or changed components to live environments
D. To make new and changed services and features available for use

Answer: C

NEW QUESTION # 32
Which dimension includes the knowledge needed for the management of services?

A. Information and technology
B. Partners and suppliers
C. Organizations and people
D. Value streams and processes

Answer: A

NEW QUESTION # 33
Which dimension focuses on relationships with other organizations that are involved in the design, development, deployment and delivery of services?

A. Partners and suppliers
B. Information and technology
C. Organizations and people
D. Value streams and processes

Answer: A

NEW QUESTION # 34
Which practice makes use of methods from Lean, Agile and DevOps?

A. Service desk
B. Incident management
C. Continual improvement
D. Problem management

Answer: C

NEW QUESTION # 35
What is an incident?

A. The planned removal of an item that might affect a service
B. A result enabled by one or more outputs
C. A possible future event that could cause harm
D. A service interruption resolved by the use of self-help tools

Answer: D

NEW QUESTION # 36
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