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Salesforce AP-211 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional Exam
Exam Number:AP-211
Passing Score:62%
Available Languages:English
Certificate Validity Period:2 years
Related Certifications:Salesforce Accredited Professional
Exam Format:Multiple-select, Multiple-choice
Exam Price:USD 200 + applicable taxes
Real Exam Qty:60-65
Exam Duration:105 minutes
Recommended Training:Health Cloud Implementation Readiness
Administer Health Cloud Solutions (IND320)
Exam Registration:Pearson VUE
Kryterion Webassessor
Sample Questions:Salesforce AP-211 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No prerequisites required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 2
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 3
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 4
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

Salesforce Accredited Agentforce Health Professional Sample Questions (Q23-Q28):

NEW QUESTION # 23
Bloomington Caregivers wants to share details about a patient ' s medical condition with a local hospital through an integration. What should a consultant recommend as the appropriate method for the local hospital to access the information leveraging Health Cloud functionality?

Answer: B

Explanation:
Health Cloud provides standard, FHIR-aligned REST APIs including the FHIR Clinical API (Condition resource) to exchange clinical information securely and standard-compliantly with external healthcare systems. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Integrate using the FHIR Clinical API.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - FHIR


NEW QUESTION # 24
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private.
A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient ' s data. How should an administrator grant access to the respiratory therapist using outof-the-box Health Cloud features?

Answer: A

Explanation:
In Health Cloud, the patient Care Team is built on Case/Account Teams. Adding an internal practitioner to the Care Team allows the coordinator to explicitly assign Read or Read/Write access. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Add the respiratory therapist to the patient ' s Care Team and default access will be automatically granted.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation


NEW QUESTION # 25
A provider wants to get a comprehensive view of a patient ' s prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?

Answer: D

Explanation:
Medication Management provides clinicians with a consolidated 360-degree view of a patient ' s medication regimen, prescription history, dosage, and reconciliation tools. Medication Management consolidates medication requests, statements, dispensing information, reconciliation, review, and interaction-oriented workflows so clinicians can evaluate a patient ' s regimen longitudinally. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Medication Management) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Medication


NEW QUESTION # 26
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences.
What else should the administrator complete post deployment of the enhanced timeline?

Answer: B

Explanation:
After deploying Enhanced Timeline, you must register the custom object to the Timeline before it will appear in the Timeline component on the Lightning page.
Extract:
"Add new objects to the Timeline after deployment in setup, then update the Timeline component to include them." (Source: Administer Health Cloud - Enhanced Timeline)


NEW QUESTION # 27
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient ' s record, the company wants the ability to: - Inform agents about changes in information - View basic details about a patient ' s insurance - Have a complete view of all engagement interactions in one place. Which three components from Contact Center for Health Cloud should a consultant use to achieve this?

Answer: A,B,D

Explanation:
Record Alerts notify agents of critical changes/alerts, Member Plan FlexCard displays insurance plan coverage details, and Enhanced Timeline shows engagement interactions across time. Enhanced Timeline displays configured records chronologically while enforcing the user ' s underlying object, field, and record access. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Record Alerts; Member Plan FlexCard; Timeline) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Enhanced Timeline


NEW QUESTION # 28
......

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