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NEW QUESTION # 62
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient ' s profile. Which Health Cloud capability should a consultant implement?
Answer: A
Explanation:
The Advanced Patient Card (built on FlexCards) delivers a consolidated 360degree header view displaying medical details, primary care physician, insurance coverage, and quick navigation links. From a solution- design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Advanced Patient Card) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Clinical; Insurance
NEW QUESTION # 63
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite.
Which three objects support this scenario?
Choose 3 answers
Answer: A,C,D
Explanation:
In Salesforce Health Cloud, when an organization needs to track account information along with geographical details (like facilities, addresses, and locations), the following objects are used:
A . Location
A standard object in Salesforce used to store physical location data such as addresses, latitude/longitude, and site details.
Useful for mapping and onsite representative visits.
B . Healthcare Facility
Represents the organization's clinical facilities (hospitals, clinics, labs, etc.).
Connected to Accounts to model the healthcare network.
C . Facility Address
Stores detailed address information for a healthcare facility.
Provides geographical data needed by onsite reps.
Why not D. Clinic Location?
Clinic Location is not a standard Health Cloud object. The correct objects are Healthcare Facility + Facility Address + Location to track facility and geographical details.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Provider Data Model:
"Use the Healthcare Facility object to represent hospitals, clinics, and other care sites."
"Use the Facility Address object to store location-specific details about healthcare facilities."
"The Location object stores standardized address and geographic information."
NEW QUESTION # 64
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Answer: A
Explanation:
Video Visits for Social Determinants of Health (SDOH):
Exact Extract:
"Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors." Reference:
Other Options:
Telehealth: A generic term; Salesforce feature is specifically named "Virtual Care." Intelligent Appointment Management: Focuses on scheduling, not video.
Integrated Care Management: For care plans and interventions, not video visits.
NEW QUESTION # 65
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it is updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication Interactions from the pharmacy.
Which two Integration patterns should a consultant recommend?
Choose 2 answers
Answer: A,D
Explanation:
The requirement is:
Push patient medication updates to an external pharmacy immediately โ This is an event-driven use case.
Receive immediate confirmation about medication interactions from the pharmacy โ This requires a synchronous call/response pattern.
The correct integration patterns are:
A . Platform Event
Best for real-time, event-driven notifications when medication information is updated in Health Cloud.
Ensures the pharmacy receives updates as soon as they occur.
D . Apex HTTP Callout
Supports synchronous communication with external systems.
Allows Health Cloud to send a request and receive an immediate confirmation/response about medication interactions from the pharmacy.
Why not the others?
B . Industries ETL - This is for batch, large-volume data movement, not real-time event-driven updates or immediate confirmations.
C . OmniStudio Integration Procedure - Great for orchestrating data retrieval/manipulation across systems, but it's not designed for event-driven updates with confirmation requirements.
Salesforce Health Cloud Reference:
Salesforce Integration Patterns and Practices:
"Use Platform Events for event-driven, near real-time messaging between Salesforce and external systems."
"Use Apex callouts when Salesforce must send a request and wait for an immediate response."
NEW QUESTION # 66
A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.
Which prebuilt feature should a consultant recommend the payer leverage?
Answer: C
Explanation:
Step 1: Requirement Analysis
The payer wants to use predefined rules for prior authorization request reviews, seeking out-of-the-box Health Cloud functionality for speed to value.
Step 2: Health Cloud Prior Authorization & Rules Engine
The Expression Set Templates in Health Cloud provide a prebuilt, configurable framework to automate and standardize prior authorization request reviews. These templates contain reusable logic and criteria that can be easily tailored and applied to common authorization scenarios.
Extract:
"Use Health Cloud's prebuilt Expression Set Templates to accelerate prior authorization configuration. These templates enable payers to implement standardized review criteria and automate decision logic without building rules from scratch." Administer Health Cloud - Utilization Management and Expression Sets Integration Procedures, FlexCards, and OmniScript Templates are OmniStudio tools for integration, UI, and guided processes, but Expression Set Templates are the feature specifically designed for rules automation in Utilization Management.
NEW QUESTION # 67
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