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SAP C_FSM_2601 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Mobile Application	20%	- Field Service Mobile App Features - Offline Capabilities - Mobile Checkout and Time Tracking - Real-Time Communication
Topic 2: Configuration and Integration	16%	- SAP FSM System Configuration - API and Web Services - Third-Party System Integration - Integration with SAP ERP and CRM
Topic 3: Service Reporting and Analytics	16%	- Service Performance Metrics - Reports and Dashboards - KPI Monitoring and Analysis - Custom Report Generation
Topic 4: Resource Management	22%	- Travel and Route Optimization - Technician Management - Workforce Planning and Forecasting - Skill-Based Matching
Topic 5: Service Order Management	26%	- Service Order Status Management - Service Order Assignment and Routing - Service Order Scheduling and Planning - Service Order Creation and Processing

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SAP Certified - SAP Field Service Management Sample Questions (Q46-Q51):

NEW QUESTION # 46
What are some of the characteristics of assisted scheduling?
There are three correct answers.

A. Assisted scheduling is triggered by the user or by an API call
B. Assisted scheduling is triggered by a scheduled business rule
C. The scope and parameters for assisted scheduling are largely pre-determined
D. The scope and parameters for assisted scheduling can be completely tailored to the use case
E. Assisted scheduling can work with custom optimization policies

Answer: A,C,E

NEW QUESTION # 47
Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

A. Overview of System Health score for SAP systems
B. Collection of daily and historical data on system health
C. Development of new AI features
D. Jump-ins to SAP Cloud ALM applications for detailed insights
E. Real-time financial analysis

Answer: A,B,D

NEW QUESTION # 48
What characteristic is true with regards to autoscheduling?
Choose the correct answer.

A. Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
B. Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher

Answer: B

NEW QUESTION # 49
What information is contained in the QR code?
Choose the correct answer.

A. A URI with the phone number of the responsible technician
B. A link pointing to the Self Service Portal
C. A short URL pointing to the web page with the chat assistant

Answer: C

NEW QUESTION # 50
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.

A. High dependency on customizations
B. Maintainability
C. Scalability
D. Minimalism
E. Complexities

Answer: B,C,D

NEW QUESTION # 51
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