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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Exam Duration:	90 minutes
Available Languages:	Japanese, Polish, Italian, Portuguese, English, Spanish, French, German, Chinese
Exam Price:	Varies by region (~USD 400–550 equivalent)
Passing Score:	70% (28/40)
Certificate Validity Period:	3 years
Related Certifications:	ITIL 4 Foundation ITIL 4 Managing Professional
Real Exam Qty:	40
Exam Format:	Closed-book, Multiple-choice, Scenario-based questions
Recommended Training:	AXELOS ITIL 4 Guidance Materials PeopleCert Official ITIL 4 High Velocity IT Training
Exam Registration:	PeopleCert ITIL Certification Portal
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored or authorized test center (PeopleCert)
Pre Condition:	ITIL 4 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

>> Valid ITIL-4-Specialist-High-velocity-IT Exam Notes <<

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 4	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q13-Q18):

NEW QUESTION # 13
An organization introduced a dedicated team of support agents, which answers questions, provides consultations and fulfils a range of predefined changes initiated by external users with higher levels of subscription.
Which practice ensures effective fulfilment of these service actions?

Answer:

Explanation:
Service request management

NEW QUESTION # 14
An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service.
Which activity would MOST help the organization at this stage?

Answer:

Explanation:
Integrating supplier activities into organization's value streams

NEW QUESTION # 15
Governance is a core component of the service value system.
How does governance support high-velocity IT?

A. It offers a pattern for scientific thinking and routines for practice
B. It directs the organizational entity responsible for digital technology
C. It defines the influence of political and economic factors on the organization
D. It represents the types of resources used by the organization

Answer: B

NEW QUESTION # 16
An organization wants to provide its employees with a limited set of self-services via an online portal.
A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?

Answer:

Explanation:
Tailored

NEW QUESTION # 17
An organization is receiving complaints about the performance of one of its online services. Some of the complaints are coming from its internal employees who are reporting issues with onboarding new consumers. The organization has limited resources. Which is the FIRST step that this organization should take to address the complaints?

Answer:

Explanation:
Analyse the patterns of business activity

NEW QUESTION # 18
......

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