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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Integration & Optimization15%- Performance optimization
  • 1. Lightning Experience optimization
  • 2. Salesforce Mobile app configuration
- Ongoing support and maintenance
  • 1. Release management
  • 2. User adoption monitoring
- Integration requirements
  • 1. Email integration
  • 2. Calendar integration
  • 3. Third-party integrations
Migration & Data Management10%- Data migration strategy
  • 1. Data mapping
  • 2. Data loader configuration
  • 3. Data validation rules
- Data quality management
  • 1. Matching rules
  • 2. Duplicate rules
Planning & Solution Design25%- Define data model requirements
  • 1. Field-level security
  • 2. Record types and page layouts
  • 3. Custom objects design
- Design Sales Cloud solution
  • 1. Design lead management process
  • 2. Design account and contact management
  • 3. Design opportunity management
- Design user adoption strategy
  • 1. Training requirements
  • 2. Change management
Analytics & Insights10%- Configure analytics features
  • 1. Sales Cloud Einstein features
  • 2. Forecasting configuration
  • 3. Einstein Analytics basics
- KPI measurement
  • 1. Define success metrics
  • 2. Report on business outcomes
Customer Discovery15%- Determine the scope and business objectives
  • 1. Define business requirements
  • 2. Identify key stakeholders
  • 3. Assess current business processes
- Conduct discovery sessions
  • 1. Document pain points and challenges
  • 2. Capture success criteria
  • 3. Understand sales methodology
Salesforce Configuration25%- Set up Sales Cloud features
  • 1. Configure lead scoring
  • 2. Set up Salesforce Engage
  • 3. Configure Einstein Activity Capture
- Implement automation
  • 1. Flow Builder
  • 2. Approval processes
  • 3. Process Builder
- Configure reporting and dashboards
  • 1. Dashboard components
  • 2. Custom report types
  • 3. Standard and custom reports

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q14-Q19):

NEW QUESTION # 14
CORRECT TEXT
What is the total number of content delivery views allowed within a24hr period?

Answer:

Explanation:
20,000. The use will get a message asking them to try again later ifthis exceeded.


NEW QUESTION # 15
UC representative wants to see forecast amount by all sales representative and by multiple product group. What would a consultant recommend to meet these requirements? Choose 2 answers

Answer: B,D


NEW QUESTION # 16
What is to be considered when implementing Currency Advanced Management? Choose 3 answers

Answer: A,B,E


NEW QUESTION # 17
A sales representative at Universal Containers frequently has multiple quotes related to an opportunity. Which solution should a consultant recommend to manage the quotes?

Answer: D


NEW QUESTION # 18
When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address. How can this requirement be met?

Answer: B


NEW QUESTION # 19
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