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The PSM-II certification exam is designed to assess the Scrum Master's ability to apply Scrum principles and practices in complex and real-world situations. PSM-II exam covers a range of topics, including Scrum theory and principles, the roles and responsibilities of Scrum team members, product backlog management, sprint planning and execution, and continuous improvement. PSM-II Exam also assesses the Scrum Master's ability to facilitate effective communication, collaboration, and decision-making within the Scrum team and with stakeholders. Passing the PSM-II certification exam demonstrates a Scrum Master's advanced level of knowledge and expertise in Scrum, and can lead to increased career opportunities and recognition in the industry.

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Scrum Masters who pass the PSM-II certification exam demonstrate their mastery of Scrum principles and practices and their ability to lead and coach Scrum teams effectively. They also gain recognition as experts in Scrum and increase their career opportunities and earning potential. The PSM-II Certification is a valuable credential for Scrum Masters who want to advance their careers and take on more challenging roles, such as Scrum coaches, consultants, trainers, or organizational change agents.

Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q118-Q123):

NEW QUESTION # 118
The relationship between the Product Owner and the Developers has degraded over time.
The Developers are growing increasingly angry with the Product Owner for changing the requirements all the time and not being available enough. The Product Owner is angry with the Developers for changing requirements during implementation. What guidance should the Scrum Master offer?
(choose the best answer)

Answer: D

Explanation:
Explanation
The Scrum Master is responsible for promoting and supporting Scrum, which includes helping the Scrum Team and the organization understand and enact Scrum values, principles, and practices. The Scrum Master should offer guidance that:
Addresses the root cause of the conflict, not just the symptoms or the consequences.
Empowers the Scrum Team to self-organize and collaborate effectively, without relying on external intervention or authority.
Fosters a culture of transparency, inspection, and adaptation, where feedback is welcomed and used to improve the product and the process.
Focuses on delivering value to the customer and meeting the Sprint Goal, not on following a fixed plan or satisfying individual preferences.
Therefore, the best option is to address why requirements change during the Sprint Retrospective, which is an event that allows the Scrum Team to inspect how they worked together and create a plan for improvements.
The Scrum Master should ask the Developers and the Product Owner to talk about why the requirements are changing and consider the impact on value during this discussion. This will help them understand each other's perspectives, clarify their expectations, and align their goals.
The other options are not appropriate because they:
Take everyone to a 2-day off-site event to relax and re-align (A), which may be a nice gesture, but does not solve the underlying problem or help the Scrum Team improve their collaboration skills. It may also be seen as a distraction or a reward for poor performance.
Ask each person's functional manager to instruct their employees that they must collaborate better, or be removed from the team (B), which undermines the self-organization and autonomy of the Scrum Team and introduces a threat of punishment that may damage trust and motivation. It also violates the Scrum value of respect and the principle of servant leadership.
Ask for a project manager or other external resource to mediate and temporarily take over for the Product Owner (D), which creates a dependency on an outsider who may not have the necessary knowledge, authority, or vision to manage the product. It also violates the Scrum role of the Product Owner and the principle of single-wringable-neck.
References: : [Scrum Guide], The Scrum Master : [Scrum Guide], The Sprint Retrospective : [Scrum Guide], The Product Owner : [Scrum Guide], The Developers : [Scrum Guide], Scrum Values


NEW QUESTION # 119
Scrum Master is a management position because the Scrum Master is accountable for the following three management activities:
(choose the best three answers)

Answer: A,D,F

Explanation:
Explanation
A Scrum Master is not a management position in the traditional sense of the word. A Scrum Master does not have authority over the team members, the product, or the project. A Scrum Master is a servant leader who helps the team self-organize, collaborate, and deliver value. A Scrum Master is accountable for managing the Scrum process, ensuring that the team follows the Scrum values and principles, and facilitating the team's interactions with stakeholders and the organization. A Scrum Master is also accountable for removing organizational impediments that limit the team's progress and productivity, such as bureaucracy, silos, or conflicts. A Scrum Master is not accountable for reporting on the performance of a team, managing the project plan and the project deliverables, or managing the capacity and utilization of the Developers. These are responsibilities of the Product Owner, the Developers, or other roles in the organization.
References:
Scrum Guide 2020, section "The Scrum Master", "The Scrum Team".
What is a scrum master? [+ Responsibilities] | Atlassian, section "Scrum master responsibilities".
Scrum Master Roles and Responsibilities [2023] | Simplilearn, section "What Does a Scrum Master Do?", "Scrum Master Responsibilities".


NEW QUESTION # 120
Steven, who is a Scrum Master, on one of the Scrum Teams has approached you asking for advice. Their Daily Scrum requires more than 15 minutes and the team has suggested dividing themselves into two separate teams in order to stay within the time box.
As another Scrum Master, what would be the best response?

Answer: A

Explanation:
The relationship between cause and effect can become more clear when more information emerges.


NEW QUESTION # 121
Where should the Daily Scrum be held according to the Scrum Guide?
(choose the best answer)

Answer: C

Explanation:
Explanation
According to the Scrum Guide 2020, the Developers can choose the location and structure of their Daily Scrum, as long as it is consistent and conducive to inspection and adaptation. The Daily Scrum is an event for the Developers, not for the Scrum Master, the Product Owner, or the management. The Developers are responsible for planning their work for the next 24 hours and synchronizing their progress toward the Sprint Goal.
References:
Scrum Guide 2020, page 11: "The Developers can select whatever structure and techniques they want, as long as their Daily Scrum focuses on progress toward the Sprint Goal and produces an actionable plan for the next day of work." Scrum Guide 2020, page 12: "The Daily Scrum is held at the same time and place each day to reduce complexity."


NEW QUESTION # 122
You join a new Scrum Team as Scrum Master. Up until now, the Product Owner has not been attending Sprint Retrospectives. The Development Team fear they will become too negative?with the PO present.
As a Scrum Master, What should you do?

Answer: B


NEW QUESTION # 123
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