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| Section | Weight | Objectives |
|---|---|---|
| Mobile Application Features | 10-15% | - Digital asset access - Photo capture and attachments - Offline capabilities - Consumer Goods Cloud mobile app overview |
| Retail Execution | 20-25% | - Route optimization basics - Store and account management - Visit planning and scheduling - Check-in and check-out workflows - GPS tracking and location services |
| Tasks and Activities Management | 15-20% | - Task completion and tracking - Task creation and assignment - Calendar integration - Activity types and templates |
| Performance Analytics and Reporting | 15-20% | - Custom report creation - KPI tracking and metrics - Data visibility and sharing settings - Pre-built reports and dashboards |
| Inventory and Stock Management | 15-20% | - Inventory reconciliation - Stock replenishment workflows - Product information management - Inventory tracking features |
| Consumer Goods Cloud Overview and Configuration | 15-20% | - Configuration settings and administrative controls - User licensing and permission sets - Consumer Goods Cloud product overview and key capabilities - Consumer Goods Cloud architecture and data model |
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NEW QUESTION # 73
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine ' s field execution app. How can Alpine keep track of the inventory of the samples in the field?
Answer: C
Explanation:
A Delivery Task combined with SKU-level inventory tracking provides the appropriate operational model for tracking samples distributed through field representatives or distributors. Delivery Tasks represent delivery activities performed during store visits and are associated with Shipments that define which products must be delivered.
Within Salesforce inventory management, Product Item records represent quantities of specific products at inventory locations. A Product Item therefore provides the inventory relationship between the Product2 record and a location, with Quantity On Hand recording the current available quantity. For mobile inventory such as a distributor vehicle, Salesforce supports a Location configured as a mobile inventory location and allows Product Items to record the inventory carried in that vehicle.
Product Transfers associated with shipments identify the specific products and quantities being moved between locations. As delivery activities are performed, Salesforce can update inventory quantities accordingly. This provides operational traceability at the individual SKU level rather than merely reporting on shipping-document status.
Because the requirement is to monitor samples that remain available to distributors in the field, tracking the sample SKU ' s on-hand quantity together with the Delivery Task provides the most appropriate inventory- management approach.
Study Guide Topics:Visit Execution - > Direct Store Delivery - > Delivery Task - > Product Item - > Quantity On Hand - > SKU
NEW QUESTION # 74
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotion and inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure they are able to capture these KPIs?
Answer: D
Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_ataskd.htm&type=5
NEW QUESTION # 75
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
Answer: B
Explanation:
A Sales Manager is the user persona that manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives. A Sales Manager is responsible for planning and overseeing the retail activities of a team of field reps, as well as analyzing and reporting on the performance and compliance of the retail stores in their territory. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 18.
NEW QUESTION # 76
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
Answer: A,B,D
Explanation:
To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:
Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.
Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.
Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 77
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
Answer: C
Explanation:
White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 78
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