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SAP C_C4HCX Exam Syllabus Topics:

Section	Objectives
Topic 1: SAP Sales Cloud & Service Cloud	- Sales process automation and CRM capabilities - Omnichannel engagement scenarios - Customer service management processes
Topic 2: Integration and Extensibility	- API management and event-driven architecture - SAP Integration Suite concepts - Extensibility options in SAP CX solutions
Topic 3: Security and Identity Management	- Data protection and compliance in CX solutions - Authentication and authorization concepts
Topic 4: SAP Customer Experience Architecture	- Composable enterprise and CX strategy - SAP CX solution integration landscape - End-to-end CX architecture principles
Topic 5: SAP Commerce Cloud	- Extension and integration mechanisms - Storefront and personalization concepts - Product content and catalog management
Topic 6: SAP Marketing Cloud	- Campaign management and orchestration - Customer data and segmentation - Personalization and journey orchestration

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which of the following is a feature of SAP Master Data Integration?

A. Data consolidation
B. Data distribution
C. Data quality management
D. Central data governance

Answer: B

NEW QUESTION # 12
You are implementing SAP Sales Cloud.
What native analytics capabilities are available? Note: There are 2 correct answers to this question.

A. Reports
B. Stories
C. Dashboards
D. Datasets

Answer: A,B

NEW QUESTION # 13
What features does SAP API Management offer?
Note: There are 2 correct answers to this question.

A. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)
B. Exposing data with external ecosystems to generate new revenue streams (data as a service)
C. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
D. Providing comprehensive analytics capabilities to understand the various patterns of API consumption

Answer: B,D

NEW QUESTION # 14
You are implementing a Design to Operate end-to-end process for new products.
Which are valid substages in the business process?
Note: There are 3 correct answers to this question.

A. Manufacture
B. Source
C. Deliver
D. Sell
E. Plan

Answer: A,D,E

NEW QUESTION # 15
Which of the following can you use to explore released APIs?

A. SAP Integration Suite
B. SAP Business Accelerator Hub
C. SAP Application Interface Framework

Answer: B

NEW QUESTION # 16
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