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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Assortment Monitoring - Store Execution Process - Planogram Compliance - Store Survey and Feedback |
| Topic 2: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings - Configuration of Photo Capture and Survey |
| Topic 3: Visit Planning | 23% | - Territory Management - Visit Plan and Visit Plan Targets - Visit Planning Process - Visit Schedule and Frequency |
| Topic 4: Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Mobile Configuration - Reports and Dashboards - User Setup and Permissions |
| Topic 5: Visit Execution | 23% | - Visit Tasks and Task Types - Photo Capture and Survey - Inventory Check and Product Listing - Promotion Check and Promotion Details - Visit Execution Process - Order Capture and Order Submission |
| Topic 6: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Store Execution Process - Configuration of Planogram Compliance |
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問題 #91
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud NTO wishes to measure share-of-shelf?
答案：B
解題說明：
The consultant must identify the hierarchy level that represents the stock keeping unit (SKU). In the Consumer Goods Retail Execution data model, individual products are represented through Product2 records, and Salesforce describes each Product2 record as a SKU or sellable unit. Consequently, the ERP hierarchy level that contains SKU-level information provides the appropriate product granularity for product-specific retail execution processes.
Share-of-shelf measurement requires Salesforce to identify precisely which products occupy shelf space so that actual shelf presence can be evaluated against configured targets. Retail Store KPIs can associate Assessment Indicator Definitions such as Share of Shelf with products, product categories, planograms, store groups, and in-store location categories. The underlying product master therefore needs a level that reliably represents the individual sellable products being measured.
Salesforce product master data can contain multiple hierarchy levels such as categories, subcategories, brands, and SKUs. The numerical position of a tier is not itself significant; what matters is the business meaning of that tier. For this requirement, the tier representing SKUs provides the required product-level data for shelf measurement and Retail Execution processing.
Study Guide Topics:Data Setup - > Product2 - > Product Hierarchy - > SKU - > Share-of-Shelf KPI
問題 #92
A Consultant must migrate Communications Cloud Data from one customized Salesforce Org to another Salesforce Org.
What are two key considerations before migration and preparing the target instance to receive or import Communications Cloud data?
答案：A,B
解題說明：
Before migrating Communications Cloud data to a new org, Salesforce documentation stresses two critical readiness steps:
A . Ensuring all required fields and data points exist in the target org Communications Cloud relies on a complex data model (EPC, Order Mgmt, Pricing, Attributes, EPC Projects, Fulfillment records). The target org must have all necessary fields and object configurations before importing data.
D . Metadata must match before migration
Migration cannot succeed unless product specs, attributes, price lists, technical product models, decomposition mappings, and orchestration metadata exist in the target org.
Metadata alignment is the #1 prerequisite for moving Communications Cloud data.
Incorrect options:
B: Running validation during migration is risky and not recommended.
C: Testing in production is strictly prohibited.
問題 #93
Which KPIs can be derived using Planogram detection?
答案：D
解題說明：
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection. A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
Out of Stock, which measures the percentage of products that are missing from the shelf.
Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
問題 #94
Universal Connect (UC) offers residential high-speed Internet to its customers. UC has a commercial attribute called "Access Type" on the internet offer with two values, namely DSL and Fiber. UC has a requirement to model routers as technical products and offer either a DSL or a Fiber router based on the "Access Type" value.
What kind of decomposition relationship should a Consultant recommend to achieve this requirement?
答案：D
解題說明：
The requirement is:
A single commercial product (Internet)
Has an attribute Access Type = DSL or Fiber
Must decompose into the appropriate router technical product (DSL Router OR Fiber Router) This is a classic 1:M decomposition pattern, where one commercial product instance may decompose into one of many possible technical product instances, based on rules or attributes.
Using a 1:M decomposition with conditional rules:
If Access Type = DSL → create DSL Router
If Access Type = Fiber → create Fiber Router
Why others are incorrect:
1:1 (B): does not allow attribute-based branching into different technical products.
M:M (C): used for many-to-many relationships - not applicable here.
M:1 (D): merges multiple commercial products into a single technical product - opposite of what is required.
問題 #95
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?
答案：C
解題說明：
Planogram execution in Consumer Goods Cloud depends on connecting the planogram to the physical location within the retail store where the shelf configuration must be evaluated. Salesforce uses an In-Store Location to represent areas such as shelves, aisles, displays, or endcaps. During planogram configuration, an Image record representing the planogram is associated with the appropriate In-Store Location. The Retail Store KPI then provides the assessment context by connecting the relevant Retail Store Group, In-Store Location Category, Assessment Indicator Definition, product or product category, and planogram.
This relationship ensures that when the field representative opens a Planogram Check during a visit, Salesforce can determine which reference planogram applies to the specific area being inspected. Simply attaching an image to an Assessment Task does not establish the required retail-location relationship. Custom Context is intended for custom assessment use cases rather than the standard Planogram Check configuration.
The critical design principle is therefore the association between the planogram and its In-Store Location, which provides the physical execution context required by Retail Execution.
Study Guide Topics:Data Setup - > Planograms - > In-Store Locations - > Retail Store KPIs - > Planogram Checks
問題 #96
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