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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
SAP Integration Suite	11-20%	- API Management - Integration strategy and architecture - Cloud Integration capabilities - Open Connectors
Managing Clean Core	<=10%	- Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions
Extensibility in SAP CX Solutions	11-20%	- Low-code/No-code development (SAP Build) - In-app extensibility - Side-by-side extensibility using SAP BTP
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Marketing automation strategies - Campaign management - Customer segmentation
SAP Customer Data Solutions	11-20%	- Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent)
The Intelligent Enterprise	<=10%	- SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes
SAP Sales Cloud and SAP Service Cloud	11-20%	- Sales process configuration - Integration with back-end systems - Service ticket workflows
SAP Commerce Cloud	11-20%	- Storefront and catalog management - Order management - Commerce solution architecture

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q19-Q24):

NEW QUESTION # 19
Which of the following are key features of SAP Customer Identity and Access Management for B2B solutions exclusively?
Note: There are 3 correct answers to this question.

A. Identity management
B. Organizational management
C. Delegated administration
D. Policy-based access control
E. Access management

Answer: B,C,D

NEW QUESTION # 20
How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.

A. By offering SAP methodology templates for creating integration strategies
B. By providing SAP advisory consultants to support customer go-lives
C. By generating artifacts for creating an integration flow in SAP Cloud Integration
D. By using a proposal service based on machine learning using crowd sourcing

Answer: C,D

NEW QUESTION # 21
Which of the following subprocesses are part of the Recruit to Retire (total workforce management) process?
Note: There are 3 correct answers to this question.

A. Hire to Retire
B. External workforce
C. Travel to Reimburse
D. Avoid unplanned downtime
E. Guided buying

Answer: A,B,C

NEW QUESTION # 22
How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

A. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
B. It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.
C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
D. It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
E. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.

Answer: A,D,E

NEW QUESTION # 23
You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.

A. Target Environment
B. Source Data
C. Deployment Mode
D. Restore Mode
E. Platform Update Mode

Answer: A,C,E

NEW QUESTION # 24
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