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| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Visit Schedule and Frequency - Territory Management - Visit Plan and Visit Plan Targets - Visit Planning Process |
| Store Execution | 15% | - Store Survey and Feedback - Planogram Compliance - Store Execution Process - Assortment Monitoring |
| Visit Execution | 23% | - Photo Capture and Survey - Promotion Check and Promotion Details - Visit Execution Process - Visit Tasks and Task Types - Order Capture and Order Submission - Inventory Check and Product Listing |
| Visit Planning and Execution Configuration | 15% | - Configuration of Photo Capture and Survey - Configuration of Order Capture and Order Submission - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings |
| Admin and Configuration | 12% | - User Setup and Permissions - Mobile Configuration - Reports and Dashboards - Consumer Goods Cloud Data Model |
| Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance |
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NEW QUESTION # 39
Universal Containers sells B2B products, including service plans (Basic, Standard, Premium), that customers can modify during a MACD order. The commercial product representing these service offerings is a single product with an attribute used to model the three service plans. There is a requirement to identify the existing plan during the orchestration plan.
What option should a Consultant recommend to identify the existing plan?
Answer: C
Explanation:
In Communications Cloud, during a MACD (Modify/Add/Change/Disconnect) order, Order Management must determine which service plan the customer currently has. For asset-based ordering, Salesforce stores the current state of a service in the Inventory Items object. This includes all attribute values associated with the existing commercial product instance.
Because the commercial product is modeled with a plan attribute (Basic, Standard, Premium), the active value is part of the customer's Inventory Item record.
During MACD decomposition, Order Management retrieves the current state of the service-including all attribute values-from the Inventory Item. This allows the orchestration plan to compare:
"Existing value" (from Inventory Items)
vs.
"New value" (from the Change Order)
This is core to Salesforce's "Inventory-Driven MACD" design.
Option A is incorrect because the Change Order only stores the new values-Order Management must pull the existing value from Inventory.
Option C (custom objects) is unnecessary and not recommended.
Option D (callout to downstream system) defeats the purpose of asset-based ordering and introduces latency.
NEW QUESTION # 40
Which statement is true about action plan templates?
Answer: A
Explanation:
An Action Plan Template can contain multiple Inventory Check, Planogram Check, and Promotion Check assessment tasks. These are KPI-based Retail Execution activities that may need to be repeated within a single store visit for different products, categories, promotions, or in-store locations.
Salesforce explicitly states that administrators can add multiple Inventory Check, Planogram Check, and Promotion Check tasks to one Action Plan Template. By contrast, Salesforce restricts the template to only one Order Creation task or one In-Store Survey task.
This flexibility is important because a typical consumer-goods visit can involve several independent merchandising objectives. A representative might perform separate inventory checks for different store areas, validate several planograms, and verify multiple promotions during the same visit. The Action Plan Template provides a reusable framework that groups these activities and controls their required status and display sequence.
Templates must also progress through the appropriate lifecycle before operational use; simply defining the structure does not substitute for making the template available for visit execution. Salesforce further supports extensibility through flows, component tasks, and other Action Plan mechanisms.
Therefore, the ability to include multiple planogram, inventory, and promotion checks is the accurate statement.
Study Guide Topics:Visit Planning - > Action Plan Templates - > Inventory Check - > Planogram Check - > Promotion Check
NEW QUESTION # 41
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor ' s product, which makes their products look almost identical. When using Einstein, the competitor
' s product was marked incorrectly as the rep ' s product. What should the rep do to prevent this from happening in the future?
Answer: A
Explanation:
The appropriate action is to edit the product tags so that the incorrectly detected object is associated with its correct product classification. Product identification depends on the relationship between the detected item and the product label assigned to it. When two packages have highly similar visual characteristics, a detected object can require correction to ensure subsequent shelf-analysis results reflect the correct SKU or competitor product.
Share-of-shelf measurements depend on accurate identification of the products occupying the shelf. If an item belonging to a competitor is classified as the company ' s own product, the calculated shelf presence becomes overstated and the resulting compliance data is unreliable. Correcting the product tag addresses the classification problem at its source rather than manipulating the physical shelf or abandoning the assessment.
This approach also aligns with the underlying object-detection model. Detection systems generate identified objects and associate those detections with product classifications. Accurate labels and representative examples are fundamental to reliable image-based object recognition. Where product appearance changes substantially, maintaining accurate classification information is essential to preserving measurement quality.
Creating a different planogram would change the expected merchandising arrangement but would not correct an incorrectly classified detected product.
Study Guide Topics:Platform - > Einstein Object Detection - > Product Recognition - > Product Tags - > Share-of-Shelf Accuracy
NEW QUESTION # 42
When performing a search in an inventory check task which products are considered for the search?
Answer: C
Explanation:
Inventory Check execution is scoped to the products associated with the specific Retail Store being visited.
Salesforce Retail Execution uses this relationship to ensure that the field representative works only with products relevant to that outlet rather than searching the organization ' s entire Product2 catalog.
The Store Product object establishes the association between a product and a Retail Store or a specific In- Store Location. This relationship provides the product context used during store-level execution. Inventory Checks allow representatives to capture real-time information such as stock quantities, facings, share of shelf, product placement, and other assessment indicators for products sold in the store.
Product ownership or the identity of the user who created a Product record does not determine whether it should appear during an Inventory Check. Those attributes are unrelated to the commercial assortment or stocking relationship between a product and the retail location. Searching every product in the organization would also introduce irrelevant records and reduce mobile execution efficiency.
Therefore, product search during an Inventory Check is based on products associated with the Retail Store, ensuring the representative receives an operationally relevant product list for that visit.
Study Guide Topics:Visit Execution - > Inventory Check - > Store Product - > Retail Store - > Product Association
NEW QUESTION # 43
What are three main factors that should lead a Consultant to consider assetization of a commercial product or service?
Answer: B,C,E
Explanation:
Assetization is the process in Salesforce Industries (Communications/Consumer Goods) where a successfully fulfilled order line item is converted into a permanent Asset record. This Asset record serves as the single source of truth for what the customer currently owns.
A Consultant should recommend assetization for a commercial product or service when it is likely to be involved in future customer management and transactions. The three main factors that necessitate creating an Asset record are:
The product/service sold has a recurring charge (B):
A recurring charge means the service/product will be billed repeatedly (e.g., monthly). To ensure the billing system receives the correct information and to manage any future pricing changes (like applying a promotional discount for a specific period), the service must exist as a persistent Asset record. Billing systems typically interface with the Asset/Subscription object to determine what to invoice each cycle.
The product/service sold can undergo future attribute changes (C):
The core purpose of the Move, Add, Change, Delete (MACD) process is to allow customers to modify their existing services. If a product attribute (e.g., Internet speed, color of a device, service plan) can be changed, the system needs an Asset record to track the current attribute values (the "As-Is" state). When a customer initiates a change, the system converts this Asset's current state into an order line item for modification.
The product/service sold will have child features added in the future (A):
Products that are part of a bundle or have a hierarchical structure (Parent $\rightarrow$ Child) must be tracked as Assets so that their children or sub-features can be managed, added, or removed later. For example, if a base service (Asset) allows for the addition of premium channels (new Assets), the base service must first exist as an Asset to act as the parent for the new features.
Why D and E are incorrect:
D (High-volume, one-time billing event, such as a pay-per-view): One-time, high-volume transactional items (like PPV events or movie rentals) are typically not assetized. They are billed once and retired. Creating millions of short-lived asset records would rapidly consume storage and severely degrade system performance.
E (Device accessory, such as a phone case): Simple, one-time purchase equipment without a service component (like a phone case or charger) is rarely assetized, as it has no recurring charge (B) and generally does not undergo MACD changes (C).
NEW QUESTION # 44
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