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| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 36% | - In-store process management
|
| Platform | 10% | - Core platform configuration
|
| Visit Planning | 6% | - Territory and route management
|
| Data Setup | 36% | - Security and access
|
| Analytics | 6% | - Reporting and KPIs
|
| Integrations | 6% | - System connectivity
|
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質問 # 94
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store. Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location?
正解:B
解説:
The Whitespace Analysis dashboard is specifically designed to identify opportunities to introduce additional products or product categories into stores. It analyzes sales information across products, categories, and retail locations to expose areas where a store has unused sales potential.
Salesforce describes whitespace as an opportunity where a product or category that performs successfully elsewhere is not currently generating sales in a particular store. The dashboard allows sales managers to evaluate revenue and quantity patterns, identify top-performing products, compare performance across stores, and determine where introducing a product could increase revenue. This makes it directly applicable to GreenTech ' s requirement to determine which new products may be suitable for a particular retail location.
The dashboard can answer questions such as which stores have the potential to sell top-selling products and whether a product or category can be introduced into additional stores. It also provides product-performance trends so the sales manager can evaluate whether a candidate product has demonstrated sufficiently strong performance elsewhere before expanding distribution.
Therefore, Whitespace Analysis provides the cross-selling and assortment-expansion insight needed for this scenario.
Study Guide Topics:Analytics - > CRM Analytics - > Whitespace Analysis - > Product Opportunities - > Store Sales Potential
質問 # 95
A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales.
Which Einstein Discovery story should the consultant select to address this concern?
正解:B
質問 # 96
A consumer goods cloud user wants to create a new custom task type to support the auditing of coolers installed at retail store locations. Which assessment task definition task type should be used?
正解:A
解説:
For a business-specific activity such as auditing coolers installed in retail stores, the Assessment Task Definition should use the Other task type. Consumer Goods provides standard task types for common Retail Execution activities, including Inventory Check, Planogram Check, Promotion Check, In-Store Survey, and Order Creation. Activities that do not fit those predefined processes are implemented through a custom assessment using the Other task type.
A cooler audit can require measurements such as operational condition, cleanliness, temperature compliance, branding condition, or whether required products are stocked. Administrators can represent these measurements through Assessment Indicator Definitions using appropriate data types such as Boolean, Number, Decimal, Text, or Picklist.
For custom tasks, the Retail Store KPI can also use Custom Context to associate the KPI with an appropriate standard or custom object. Salesforce permits eligible objects with activities enabled to provide this business context.
The resulting custom task can then be added to an Action Plan Template so that field representatives receive the cooler-audit activity during applicable store visits. This uses the standard Consumer Goods assessment framework while supporting specialized business processes without incorrectly modeling the audit as inventory, promotion, or planogram activity.
Study Guide Topics:Visit Execution - > Assessment Task Definition - > Other Task Type - > Custom Tasks -
> Assessment Indicators
質問 # 97
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
正解:A
解説:
Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.
質問 # 98
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
正解:A
解説:
Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41
質問 # 99
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