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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Topic 1: Special Collections- Capillary puncture (fingerstick/heel stick)
- Non-routine specimen collection methods
- Pediatric and geriatric considerations
Topic 2: Routine Blood Collections- Order of draw
- Venipuncture procedures
- Equipment selection and use
Topic 3: Patient Preparation- Specimen labeling procedures
- Patient identification and communication
- Site selection and preparation
Topic 4: Specimen Processing and Handling- Common errors and rejection criteria
- Specimen transport and storage
- Quality assurance procedures
Topic 5: Safety and Compliance- HIPAA and patient confidentiality
- Infection control and standard precautions
- OSHA regulations and patient safety

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q35-Q40):

NEW QUESTION # 35
Which of the following should a phlebotomist review on a requisition prior to collection for an outpatient draw?

Answer: C

Explanation:
Before collecting an outpatient specimen, the phlebotomist must review the requisition to confirm what test is ordered and what specimen requirements apply. Specimen requirements include tube type, additive, minimum volume, handling conditions, fasting status, timing, temperature, light protection, and whether the specimen requires special processing or transport. This step prevents preanalytical errors such as collecting the wrong tube, insufficient volume, wrong timing, or improperly handled specimens. Medications and allergies can be clinically relevant during patient interview, but they are not the primary item reviewed on the requisition for collection accuracy unless the test requirement specifically involves medication timing or patient compliance. Insurance authorization is administrative and should not drive the technical collection step. The requisition is the controlling document for collection, because it links patient identification, ordering provider, diagnosis or test code, test priority, and ordered tests. The NHA CPT outline includes obtaining, reviewing, and verifying orders or requisitions, confirming testing requirements, and understanding requisition field requirements. Reference topics: Patient Preparation; requisition review; testing requirements; specimen requirements; outpatient collection workflow.


NEW QUESTION # 36
Which of the following is the maximum allowed time for a tourniquet application before possibly affecting test results?

Answer: C

Explanation:
The maximum recommended tourniquet application time before results may be affected is 60 seconds. A tourniquet is applied to increase venous filling and make the vein easier to locate and access, but prolonged application causes venous stasis and hemoconcentration. When blood remains trapped below the tourniquet too long, fluid shifts from the vascular space into surrounding tissue, concentrating cells, proteins, and protein-bound analytes. This can falsely elevate results such as potassium, calcium, proteins, and other chemistry values. It can also increase patient discomfort and make the collection more difficult. Thirty and forty-five seconds are acceptable but are not the maximum allowed time. Ninety seconds is too long and increases the risk of altered test values. Correct practice is to apply the tourniquet only long enough to select the site and establish blood flow, then release it promptly, especially before removing the needle. Reference topics: Routine Blood Collections; tourniquet application; hemoconcentration; venipuncture preanalytical variables.


NEW QUESTION # 37
Which of the following agencies is responsible for setting guidelines for bloodborne exposure incidents?

Answer: D

Explanation:
The Occupational Safety and Health Administration is responsible for workplace safety regulation, including requirements related to bloodborne pathogen exposure. In phlebotomy, bloodborne exposure incidents include needlesticks, blood splashes, mucous membrane exposure, and contact with non-intact skin. OSHA's Bloodborne Pathogens Standard requires employers to maintain exposure control plans, provide training, use engineering controls such as safety needles and sharps containers, support appropriate PPE, and establish procedures for exposure reporting and follow-up. CMS is primarily linked to Medicare, Medicaid, and healthcare payment/quality oversight, not direct bloodborne exposure incident standards. The FDA regulates medical devices, drugs, biologics, and related safety approvals. CLIA governs laboratory testing quality standards, not occupational blood exposure response. The option wording on the screen says "Occupational Safety of Health Administration," but the correct agency is OSHA: Occupational Safety and Health Administration. NHA CPT safety content includes OSHA, bloodborne pathogens, sharps disposal, biohazards, exposure control protocols, needlestick reporting, and workplace safety regulations. Reference topics: Safety and Compliance; OSHA; Bloodborne Pathogens Standard; exposure control protocols.


NEW QUESTION # 38
Which of the following actions should a phlebotomist take before leaving an isolation room?

Answer: B

Explanation:
Before leaving an isolation room, the phlebotomist should remove PPE according to the facility's sequence and perform hand hygiene. PPE removal is a high-risk step because contaminated gloves, gowns, masks, or face protection can transfer organisms to the hands, clothing, supplies, or environment. Wearing the same gloves to the next room is a serious infection-control violation and can transmit pathogens between patients. Used needles must be placed immediately into an approved sharps container, not a bedside trash can. Carrying unused supplies back to a clean supply cart may contaminate the clean supply area; supplies taken into isolation rooms should be limited and handled according to facility policy. The phlebotomist should plan ahead, bring only necessary items, follow isolation signage, disinfect reusable equipment, and dispose of contaminated materials appropriately. This question tests infection-control workflow, not simply PPE recognition. Reference topics: Safety and Compliance; isolation precautions; PPE removal; hand hygiene; cross-contamination prevention.


NEW QUESTION # 39
A phlebotomist needs assistance in explaining a venipuncture procedure to a patient who speaks a different language than the phlebotomist. Which of the following people should the phlebotomist contact?

Answer: B

Explanation:
The phlebotomist should contact a medical interpreter. A patient who speaks a different language must receive clear, accurate information about the procedure, identification process, collection requirements, and consent in a language they understand. A qualified medical interpreter is trained to communicate healthcare information accurately while preserving confidentiality and minimizing misinterpretation. A charge nurse may help coordinate care but is not automatically qualified to interpret. A unit coordinator or office manager may assist administratively, but they are not the appropriate person to explain a clinical procedure in another language unless they are formally authorized and qualified as interpreters. Family members or untrained staff should not be used for medical interpretation when a qualified interpreter is available because errors can affect consent, safety, and patient rights. The phlebotomist should pause the procedure until communication is adequate, then explain the process, verify identity, confirm understanding, and obtain appropriate consent. Reference topics: Patient Preparation; communication barriers; medical interpretation; patient rights; informed/expressed/implied consent; cultural competence.


NEW QUESTION # 40
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