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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Store Survey and Feedback |
| Topic 2: Visit Planning | 23% | - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Visit Planning Process - Territory Management |
| Topic 3: Admin and Configuration | 12% | - Reports and Dashboards - User Setup and Permissions - Consumer Goods Cloud Data Model - Mobile Configuration |
| Topic 4: Visit Execution | 23% | - Visit Tasks and Task Types - Inventory Check and Product Listing - Visit Execution Process - Promotion Check and Promotion Details - Order Capture and Order Submission - Photo Capture and Survey |
| Topic 5: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details |
| Topic 6: Store Execution | 15% | - Assortment Monitoring - Store Survey and Feedback - Store Execution Process - Planogram Compliance |
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NEW QUESTION # 80
How is a promotion linked to a Retail Store?
Answer: D
Explanation:
Promotions are linked to Retail Stores through Promotion Channel records, which define the connection and details of the promotional activities.
NEW QUESTION # 81
An ABC Telecom customer ordered an internet bundle along with a router in their first order. At a later date, the customer ordered another internet bundle. Their existing router supports all services.
What should be the scope of the technical product so that the decomposition process generates fulfilment request lines (FRL) based on the existing inventory item?
Answer: D
Explanation:
In Salesforce Industries Order Management, the scope of a technical product determines how decomposition looks for existing assets or inventory items. When a customer already owns a device (such as a router) and later orders a new service that can reuse the same hardware, the decomposition engine must search across the customer's inventory at the account level, not the original order item or the top-level order item.
Public Salesforce Order Management documentation explains that Account Scope is used when the fulfillment system needs to evaluate inventory or assets that the customer already owns-for example, routers, ONTs, set-top boxes, SIM cards, or any CPE device. By setting the technical product to Account Scope, the decomposition engine checks the customer's entire installed base and finds the matching item, allowing it to generate the correct Fulfillment Request Lines (FRLs) without creating duplicates.
Other options do not support the scenario:
Order Item Scope and Top Order Item Scope only look at items within the current order and would not detect previously fulfilled devices.
Downstream Order Item Scope evaluates child order items but still only within that transaction.
Thus, only Account Scope ensures that the decomposition process properly references existing inventory and reuses the router rather than provisioning a new one, which is exactly what the scenario requires.
NEW QUESTION # 82
What standard CG object is used in CG cloud to record information about a specific retail store within a given Retailer?
Answer: A
Explanation:
The Retail Store object represents an individual physical outlet within a retailer ' s organizational structure.
Salesforce deliberately separates the customer organization represented by Account from the physical selling locations where field representatives execute retail activities.
The Account object stores information about the retailer, distributor, wholesaler, or other customer organization, while Retail Store stores information about each physical store. Salesforce identifies Retail Store as the location where products are stored and sold.
A retailer can therefore have one Account associated with multiple Retail Store records. Each store can maintain its own operational characteristics, including location, delivery method, recommended visit frequency, store type, products, in-store locations, visits, orders, and other Retail Execution data. Retail Stores can also be organized into Retail Store Groups when multiple outlets share characteristics such as format, geographic area, size, or membership in a retail chain.
Assortments serve a different function: they define collections of products eligible or targeted for sale. They do not represent physical retail outlets. Therefore, Retail Store is the standard Consumer Goods object used to model each specific store operated within a retailer.
Study Guide Topics:Data Setup - > Account - > Retail Store - > Retail Store Group - > Retail Hierarchy
NEW QUESTION # 83
Which Statement is accurate regarding Action Plan Templates?
Answer: D
Explanation:
Action Plan Templates can contain both Assessment Task Definitions and Component Tasks, allowing organizations to combine standard Retail Execution activities with customized Lightning Web Component- based tasks in a reusable visit framework.
An Assessment Task Definition represents a recurring field activity such as an Inventory Check, Planogram Check, Promotion Check, In-Store Survey, Order Creation activity, or custom assessment. Salesforce allows administrators to add these Assessment Task Definitions to an Action Plan Template. When that template is used for a Visit, the corresponding tasks become associated with the visit and are presented to the assigned field representative.
Salesforce also supports Component Tasks. Administrators can select Add Component Task on an Action Plan Template, provide a name and description, select the required Lightning Web Component through its fully qualified name, and determine whether the task is mandatory. This allows organizations to extend store execution with specialized interactive experiences while continuing to use the standard Action Plan framework.
Action Plan Templates are configured administratively and function as reusable frameworks for repeatable business processes. Their ability to combine multiple task types is fundamental to creating consistent and scalable store-visit execution plans.
Study Guide Topics:Visit Planning - > Action Plan Templates - > Assessment Task Definitions - > Component Tasks - > Visit Execution
NEW QUESTION # 84
Which Action Plan Type should be selected when creating an Action Plan Template for Consumer Goods Cloud?
Answer: B
Explanation:
For the Agentforce Consumer Goods visit-execution model, the appropriate Action Plan Type is Visit Execution. Action Plan Templates provide reusable collections of activities that field representatives repeatedly perform during visits to retail stores.
Salesforce ' s Consumer Goods data-model training identifies Visit Execution as the Action Plan Type used for Retail Execution templates and Visit as the Target Object. The template can then contain tasks such as inventory checks, planogram checks, promotion checks, asset checks, surveys, order-related activities, and other recurring work.
The Action Plan Template separates reusable task configuration from individual Visit records. Administrators define the common activities once, establish their order and mandatory status, and then associate the template with multiple visits. When the template is applied, Salesforce creates the necessary visit-level tasks so the field representative receives a consistent execution workflow.
This approach is particularly important in consumer goods organizations where representatives may perform essentially the same merchandising, inventory, promotion, order, and compliance activities across hundreds or thousands of stores. Visit Execution provides the action-plan classification aligned with that Retail Execution business process.
Study Guide Topics:Visit Planning - > Action Plan Template - > Visit Execution - > Visit Target Object - > Assessment Tasks
NEW QUESTION # 85
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