The Salesforce Slack-Admn-201 Web-Based Practice Exam

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Workspace Administration	- User provisioning and identity management - Slack workspace setup and configuration
Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Troubleshooting and Support	- Common workspace issues resolution - Admin tools and diagnostic capabilities
Integrations and App Management	- Salesforce and third-party integrations - Slack app installation and management
Channel and Collaboration Management	- Messaging and collaboration features - Channel structure and governance

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Salesforce Certified Slack Administrator Sample Questions (Q115-Q120):

NEW QUESTION # 115
You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?

A. Create a new free Slack workspace and invite the sales and customer care teams as full members.
B. Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
C. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.
D. Create new account channels and share them with the respective customers using Slack Connect.

Answer: D

Explanation:
Slack recommends for external collaboration:
"Use Slack Connect to collaborate with external partners in shared channels rather than relying on guest accounts, especially for long-term relationships." Guests (A, C) require manual account management. A new Slack workspace (D) would fragment communication unnecessarily.
(Reference: Slack Administration Study Guide - Using Slack Connect for External Collaboration)
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NEW QUESTION # 116
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A. Create a new public workspace called "Expenses" with access granted to all employees.
B. Create a private channel called #expense-system-updates with all employees added.
C. Create a public announce-only channel for the expense system.
D. Create a new invite-only workspace called "Expenses."

Answer: C

Explanation:
Slack recommends:
"Use public announce-only channels for company-wide updates. Only designated members can post, while everyone else can view and react without disrupting the information flow." This keeps updates structured and prevents off-topic discussion, while maximizing visibility to the whole organization.
(Reference: Slack Administration Study Guide - Announce-Only Channel Best Practices)
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NEW QUESTION # 117
As an admin, managing apps across every workspace in an Enterprise Grid org can be time-consuming.
What is the most efficient way to manage apps at your organization?

A. Require end users to rate the complexity of their apps as high, medium, or low risk before submitting an app approval request.
B. Create rules based on a chain of comparisons for each app request to be checked against and then approved or restricted based on the specified criteria.
C. Identify commonly used apps for your organization once per year, and set those apps to be automatically approved at the org level via whitelisting.
D. Identify and restrict all apps that pose the most security risks to your organization, while automatically approving users to download any apps that don't fall within the restricted list.

Answer: D

Explanation:
Slack best practices for app governance recommend:
"The most efficient method is to proactively restrict high-risk apps and automatically allow safe, non- restricted apps, minimizing admin intervention." Annual whitelisting (B) is infrequent and can quickly become outdated. Asking users to self-rate risk (C) is unreliable. Complex rule chains (D) are difficult to maintain.
(Reference: Slack Administration Study Guide - Streamlining App Management)
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NEW QUESTION # 118
You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.
What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

A. Roles Admin
B. Workspace Owner
C. Org Admin
D. Workspace Admin

Answer: B

Explanation:
Slack role definitions specify:
"Workspace Owners have the highest level of permissions at the workspace level, including setting permissions, managing members, and configuring settings." Workspace Admins (C) have significant permissions but not complete control. Org Admins (B) are for org- wide actions, and Roles Admin (D) is specific to assigning roles, not broader workspace management.
(Reference: Slack Administration Study Guide - Roles and Permissions Overview)
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NEW QUESTION # 119
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

A. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
B. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
C. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
D. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.

Answer: C

Explanation:
Slack's policy specifies:
"When a user creates a channel, they are automatically assigned the Channel Manager role for that channel and can manage actions such as archiving when the project is complete." There is no need to promote the user to Workspace Admin (A). Slack does not automatically archive channels based on inactivity (B) unless using external tools. Slack doesn't have a native automatic expiration feature for channel deletion (D).
(Reference: Slack Administration Study Guide - Channel Manager Roles and Responsibilities)
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NEW QUESTION # 120
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