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| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - Integration with EHR systems and external healthcare systems - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) |
| Topic 2: Care Coordination and Care Plans | - Care plan creation and lifecycle management - Care team collaboration and task management |
| Topic 3: Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Topic 4: Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
| Topic 5: Security, Compliance, and Privacy | - Data access controls, sharing models, and consent management - HIPAA-related considerations in Salesforce Health Cloud |
| Topic 6: Reporting and Analytics | - Healthcare reporting and dashboards - Tracking outcomes and operational insights |
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NEW QUESTION # 94
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?
Answer: B
Explanation:
According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.
Reference:
1: Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers
NEW QUESTION # 95
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?
Answer: A
Explanation:
Expanding Access to Auditors:
Exact Extract:
"Use criteria-based sharing rules to grant additional access to Person Account (patients) records for users or groups who do not own the records, such as auditors." Reference:
Other Options:
Restriction rule: Restricts, not expands, access.
User access policy: Not a Salesforce standard for sharing data.
Changing org-wide default to Public Read-Only: Not best practice for PHI and patient data-should use sharing rules for scoped access.
NEW QUESTION # 96
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?
Answer: D
Explanation:
For a provider to gain a comprehensive view of a patient's prescriptions and history, Salesforce Health Cloud' s Medication Management capability is the best solution.
* Comprehensive Prescription Tracking:
* Provides a unified view of a patient's current medications, prescription history, and dosages.
* Facilitates collaboration across care teams to monitor adherence and prevent adverse drug interactions.
* Improving Health Outcomes:
* Enables providers to assess medication efficacy and make informed adjustments to treatment plans.
* Identifies gaps in prescription adherence to improve patient outcomes.
* FHIR-Standard Data Compatibility:
* Supports FHIR resources like MedicationRequest and MedicationStatement for integrating with EHR systems.
* A. Virtual Care: Focuses on telehealth and remote patient monitoring, not prescription tracking.
* B. Integrated Care Management: While useful for care coordination, it does not specifically address prescription tracking.
* D. Intelligent Appointment Management: This feature aids in scheduling and patient flow but is unrelated to medication history.
References:Health Cloud Medication Management
Clinical Data in Salesforce Health Cloud
NEW QUESTION # 97
Which resource within health cloud facilitates the easy exchange of data between Health Cloud and the client Electronic Medical Records
Answer: B
NEW QUESTION # 98
The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management. Which two of the listed steps need to be taken during the set-up process? (Choose 2)
Answer: B,C
Explanation:
According to the Health Cloud Implementation Guide, the two steps that need to be taken during the set-up process for Utilization Management are:
Install the Health Cloud Care Request Extensions unmanaged package. This package contains custom objects, fields, layouts, tabs, and components for Utilization Management.
Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users. These licenses enable access to Health Cloud features and functionalities for Lightning Experience. Assigning the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users is not necessary for Utilization Management. Installing the Utilization Management Extensions is not a valid step for Utilization Management.
NEW QUESTION # 99
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