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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Communications Cloud Accredited Professional (AP) Exam |
| Exam Number: | Salesforce-Communications-Cloud |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Sales Cloud Consultant Salesforce Certified Administrator |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Price: | $200 USD |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% |
| Exam Duration: | 90 minutes |
| Sample Questions: | Salesforce Salesforce-Communications-Cloud Sample Questions |
| Exam Way: | Online proctored exam (available through Salesforce certification portal) |
| Pre Condition: | Recommended: Basic Salesforce platform knowledge, familiarity with CRM concepts, and understanding of telecommunications industry processes |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/communicationscloudaccreditedprofessional |
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NEW QUESTION # 48
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
Answer: B,C
Explanation:
To prepare for a high order increase, ensuring sufficient Async Apex Callouts and Platform Events (B) and enabling Platform Events mode (C) are crucial steps. These preparations help manage the increased load efficiently, maintaining system stability and performance.References:Salesforce governor limits documentation and Platform Events configuration.
NEW QUESTION # 49
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
Answer: B
Explanation:
When integrating with a billing system that requires a series of callouts via a middleware layer like Apigee, configuring a single synchronous callout task to send the entire payload to Apigee (C) is efficient. Apigee can then manage the series of calls, and Salesforce Industries OM can handle asynchronous responses from Apigee regarding the order submission result through a configured Push Event. This setup ensures seamless integration and orchestration between Salesforce, Apigee, and the billing system.References:Salesforce Industries integration best practices and Apigee integration patterns.
NEW QUESTION # 50
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
Answer: B
NEW QUESTION # 51
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
Answer: C
Explanation:
To change the business TV ' s attribute to ' Gold ' based on the account ' s SLA field value, using Context Rules is the most suitable approach. Context Rules allow for dynamic adjustments of product attributes based on specific criteria, such as account fields, ensuring that the product configuration automatically reflects the customer ' s SLA level.References:Salesforce CPQ documentation on advanced product configuration and Context Rules.
NEW QUESTION # 52
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
Answer: B,C
Explanation:
When migrating product data from a legacy system to Salesforce Communications Cloud, it ' s essential to identify inactive products (A) and those still actively sold (D) to ensure that only relevant and current products are included in the new system. This rationalization helps streamline the product catalog and ensures that the migrated data aligns with current businessneeds.References:Salesforce product catalog management best practices and data migration guidelines.
NEW QUESTION # 53
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