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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OmniScripts | 27% | - Build and manage OmniScripts
|
| Topic 2: FlexCards | 23% | - Design and configure FlexCards
|
| Topic 3: Best Fit Solutioning | 27% | - Design OmniStudio solutions
|
| Topic 4: Data Tools | 23% | - Work with OmniStudio data services
|
>> OmniStudio-Consultant Exam Material <<
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NEW QUESTION # 20
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers
Answer: B,C,D
Explanation:
Explanation
Calculation Procedures & Matrices are used to perform complex calculations based on input data and predefined rules. They are suitable for use cases that involve pricing, rating, scoring, or eligibility determination. Therefore, the use cases that should be implemented using Calculation Procedures & Matrices are:
* Use a house's address, size, and age of the building to determine an insurance premium. (This involves rating based on multiple factors)
* Use location and past usage to determine the monthly cost for an energy product. (This involves pricing based on variable inputs)
* Use risk factors for an insured item to determine different insurance product options. (This involves scoring and eligibility based on criteria) The use cases that should not be implemented using Calculation Procedures & Matrices are:
* Use rules to determine eligible insurance products based on a house's address and age of the building.
(This can be done using Business Rules Engine or OmniScript logic)
* Use the product color and capacity to determine the price of a product. (This can be done using simple formulas or lookup tables)
NEW QUESTION # 21
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
Answer: A,C,D
Explanation:
Explanation
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript
NEW QUESTION # 22
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
Answer: B,C
NEW QUESTION # 23
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
Answer: B
Explanation:
Explanation
The consultant should design the FlexCard solution using card filter and multiple FlexCards to meet these requirements. A card filter is a property that determines which records are displayed in a FlexCard based on certain criteria. The consultant can use card filter to display only the cases with a specific status, such as Open, Awaiting Closure, or Closed. A FlexCard is a tool that can display data and actions in a card format. The consultant can create multiple FlexCards for each case status, and customize the fields and actions accordingly. The consultant can also use custom style to apply different borders for each case status
NEW QUESTION # 24
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
Answer: B
Explanation:
Explanation
The benefit that the consultant should highlight to the developer team is that it allows developers to create what-if calculations. The simulator is a feature that allows testing and debugging calculation procedures and matrices without deploying them. The simulator can also create what-if calculations, which are scenarios that show how changing one or more input variables affects the output values. This way, the developers can experiment with different values and see the results in real time
NEW QUESTION # 25
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