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NEW QUESTION # 81
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
Answer: C,E
Explanation:
According to ISO 19011:2018 Clause 6.4.3 (Conducting audit activities):
Conducting audit activities includes:
Holding opening meetings (A).
Collecting and verifying information.
Generating audit findings.
Determining audit conclusions (F).
Assigning work (B) and determining feasibility (E) occur during audit planning.
Report distribution (C) and corrective action verification (D) occur after audit completion.
Reference: ISO 19011:2018 Clause 6.4.3.
NEW QUESTION # 82
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...
Answer: B,C,D,E,H,I
Explanation:
The correct six questions are A, B, D, F, H and I .
Opening a third shift is a significant operational change, even if the products, materials and processes remain the same. The scale, timing and conditions of operation have changed. This can affect energy use, waste generation, noise impacts, emergency arrangements, operational controls, interested parties and the internal audit programme.
A). Revised the internal audit programme - Correct
The internal audit programme should consider changes affecting the organisation. A new night shift may need to be included in the audit programme because environmental controls may operate differently at night. ISO
/TC 207's reviewed interpretations confirm that the EMS audit programme considers environmental importance, organisational changes and previous audit results.
B). Reviewed the environmental objectives - Correct
Environmental objectives should remain relevant to significant aspects and environmental performance. If production has increased, objectives related to waste, energy, liquid waste or noise may need to be reviewed or updated.
D). Evaluated the extra amount of waste that will be generated - Correct The Production Manager's statement is incomplete. The same process can still create greater environmental impact if it operates for more hours. More production may mean more solid waste, liquid waste and energy consumption.
F). Reviewed the needs and expectations of interested parties - Correct A night shift may affect interested parties differently, especially because loud noise is a significant environmental aspect. Neighbours, regulators, landlords, customers or local authorities may have expectations or requirements linked to night-time operations.
H). Reviewed the emergency response plans - Correct
Emergency arrangements may need revision because the site now operates during the night. Staffing levels, trained emergency responders, spill response, fire response, external communication and access to emergency services may differ during the 10 pm to 6 am shift. ISO/TC 207 interpretations also confirm that relevant information and training on emergency preparedness and response apply to persons working under the organisation's control where appropriate.
I). Reviewed the documented operational procedures - Correct
Operational procedures and controls should be reviewed to confirm that environmental controls are effective on all three shifts. ISO/TC 207 interpretations confirm that ISO 14001 clause 8.1 remains focused on planning and controlling operations associated with significant environmental aspects, compliance obligations, risks and opportunities, and environmental objectives.
Why the other options are not selected:
C may be useful, but it is not one of the strongest ISO 14001 change-impact questions in this scenario.
E is not correct because ISO 14001 does not specifically require a formal documented plan every time the EMS changes.
G is too broad as written; affected responsibilities may need review, but reviewing "all roles" is not the best key question compared with the six selected.
NEW QUESTION # 83
You work for a certification body. In two months, you will have to lead an audit of a pharmaceutical organisation, ABC, that manufactures vaccines to combat a pandemic. When planning the audit team, you select one of the certification body auditors who is professionally qualified in Biochemistry and Pharmacy.
However, she is not fully aware of all legal applicable requirements. You recommend the certification body hire a compliance expert to assist the audit team. In which two clauses of ISO 14001:2015 would you consider that auditors may need the help of the expert?
Answer: A,D
Explanation:
According to ISO 14001:2015:
Clause 4.2:
The organization must understand the needs and expectations of interested parties, which includes regulatory bodies and applicable legal requirements. Legal expertise may be necessary to fully assess this.
Clause 9.1.2:
The organization must evaluate compliance obligations, which requires understanding applicable legal requirements.
Legal compliance evaluation often requires specialized legal or regulatory knowledge, especially in highly regulated sectors like pharmaceuticals.
Reference: ISO 14001:2015 Clauses 4.2 and 9.1.2.
NEW QUESTION # 84
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager (GM). The dialogue was as follows:
You: Hi, good evening, I have seen a well-developed environmental risk assessment process. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager (EM) could not provide me with an acceptable answer to this question.
GM: The EM joined us 2 months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.
Answer: B,E,H,I,J,K
NEW QUESTION # 85
An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?
Answer: D
Explanation:
Accredited certification under ISO 14001 refers to certification that has been issued by a certification body that is itself accredited by a national accreditation body. This provides formal recognition that the certification body is competent to perform audits and issue certifications in accordance with ISO/IEC 17021 standards.
According to guidance in ISO 14001 Lead Auditor training materials and ISO/IEC 17021, one of the key benefits of accredited certification is:
"Recognition of the credibility, impartiality, and technical competence of the certification process and the certification body issuing the certificate." This recognition:
Increases stakeholder confidence (e.g., regulators, clients, the public), Supports market access and tender qualifications, Confirms that audits are performed in accordance with international best practices.
Option D correctly reflects the most strategic and system-level benefit of accredited certification.
The other options (A, B, and C) may result indirectly or are not directly linked to the purpose of accreditation.
Reference:
ISO/IEC 17021:2015 - Requirements for bodies providing audit and certification of management systems ISO 14001 Lead Auditor Course Guide - Module on Certification and Accreditation ISO 14001:2015 - Clause 3.1.1 & 3.1.2 (definition of EMS and system credibility)
NEW QUESTION # 86
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