Salesforce-Communications-Cloud Exam Preparation: Salesforce Communications Cloud Accredited Professional (AP) Exam & Salesforce-Communications-Cloud Best Questions

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud (AP-203)
Related Certifications:	Salesforce Accredited Professional
Certificate Validity Period:	2 years
Available Languages:	English
Exam Duration:	90 minutes
Real Exam Qty:	55
Passing Score:	55%
Exam Format:	Multiple-select, Multiple-choice
Exam Price:	USD 150 (plus applicable taxes)
Recommended Training:	Salesforce Trailhead - Communications Cloud Learning Path
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	No prerequisites required
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q23-Q28):

NEW QUESTION # 23
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
B. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
C. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
D. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

Answer: D

NEW QUESTION # 24
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A. Do not migrate legacy assets and leverage external objects within salesforce to access them
B. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
C. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
D. Coordinate migration readiness across regions and execute migration all at once to ensure consistency

Answer: C

NEW QUESTION # 25
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
B. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
C. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
D. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

Answer: A,C

Explanation:
For bulk ordering, evaluating business scenarios to design automation for order capture and orchestration (A) and assessing volume and platform governor limits (C) are essential steps. These help understand the impact on system performance and identify necessary optimizations for efficient bulk order processing.References:
Salesforce platform governor limits and bulk order processing best practices.

NEW QUESTION # 26
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

A. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.
B. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn
C. Create a churn trend app from a template in CRM analytics to identify customer likely to churn
D. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

Answer: A

NEW QUESTION # 27
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A. Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
B. Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
C. Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
D. Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

Answer: C

NEW QUESTION # 28
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