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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q58-Q63):

NEW QUESTION # 58
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A. Store Performance Dashboard
B. Team Performance Dashboard
C. Lost Visit Store Performance Dashboard
D. Product Performance Dashboard

Answer: A

Explanation:
The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

NEW QUESTION # 59
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

A. White Space Analysis
B. Sales Manager- Territory Performance
C. Sales Rep Performance
D. Account Insight

Answer: A

NEW QUESTION # 60
A B2B communications company routinely manages intricate product configurations with over 1000 line items, leading to notable operational complexities. The company is concerned about the performance and scalability of the solution as the order volume is expected to increase progressively.
Which Salesforce Communications Cloud solution would you recommend to streamline the configure, price, and quote (CPQ) process and address the customer's performance and scalability concerns?

A. Large Account Sales Management
B. Enterprise Sales Management
C. Multiplay Subscription Management
D. Explanation:
For B2B telecom companies dealing with complex configurations exceeding 1000 line items, the only Salesforce Communications Cloud solution purpose-built for performance, scalability, and large enterprise quoting is Enterprise Sales Management (ESM).
ESM enhances the CPQ experience by supporting:
Extremely high cart volumes (hundreds to thousands of lines)
Multi-site, multi-location enterprise networks
Enterprise-grade discounting and contract structures
Scalable pricing, validation, and asset handlings
Better separation of commercial vs. technical configurations
Options A, C, and D do not address enterprise-scale CPQ needs with thousands of line items. Large Account Sales Management focuses on account planning, not CPQ performance. Multiplay Subscription Management and Multi-site CPQ do not solve the scalability challenge.
TION NO: 2
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?
A. Setup in store location and associate planogram
B. Enable Einstein Object Detection
C. Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
D. Define planogram check task
E. Train Einstein Vision Models with marketing images of products to yield optimal results
E. Multi-site CPQ

Answer: B

Explanation:
These steps are essential in setting up Einstein Vision for automatic product detection on shelves, involving enabling the feature, defining relevant tasks, and training the models with appropriate product images.

NEW QUESTION # 61
Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing.
What should be recommended to NTO to ensure they can capture this data?

A. Make a Custom object for In-Store location on the Retail Store Object to capture KPIs
B. Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
C. Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs
D. Make a separate set of KPIs specifically for capturing the endcap In-Store Location

Answer: D

Explanation:
Creating a distinct set of KPIs for endcap locations allows NTO to specifically track and analyze the performance of these areas, providing targeted insights.

NEW QUESTION # 62
An Organization wants to maintain data related to the line items and assets in custom objects under the line items (Object 'A') and assets (Object Name 'B').
What will ensure the data is saved under assets during assetization and can be leveraged for MACD Orders?

A. Write an APEX Hook Class during Checkout and AssetToOrder for creating the records as a post step on the API.
B. Use Field Mapper to map fields from Object A to B and another mapping from Object B to A.
C. Use Object Mapper to Map the line item object from A to B.
D. Use Object Mapper to map the line item object from A to B and another mapping from Object B to A.

Answer: D

Explanation:
This scenario involves managing the lifecycle of data stored in custom child objects (Object A attached to Order Items, and Object B attached to Assets). To ensure data integrity throughout the full commercial cycle-Sale (Assetization) and Change (MACD)-a bidirectional mapping strategy is required using the Custom Object Map feature (referred to as Object Mapper in the options).
Assetization (Order to Asset Flow):
When an order is completed, the system runs the "Assetize" process.
To move data from the custom object under the Order Item (Object A) to the custom object under the Asset (Object B), you must define a Source-to-Destination mapping.
This is the A $\rightarrow$ B mapping. Without this, the custom data entered during the sale would be lost and not stored on the customer's asset record.
MACD / Asset-Based Ordering (Asset to Order Flow):
When a customer requests a Move, Add, Change, or Delete (MACD), the system creates a new Order/Quote by reading the existing Asset data.
To ensure the new "Change Order" includes the current details from the Asset (Object B) back onto the line items (Object A) for the agent to view or modify, the system requires a reverse mapping.
This is the B $\rightarrow$ A mapping.
Why other options fail:
Option A (Apex Hook): While feasible for complex edge cases, using Apex is not the best practice when a declarative configuration tool (Object Maps) exists for this exact purpose. It increases maintenance debt.
Option B (Map A to B only): This handles the initial sale but fails during MACD. When the customer tries to change their service later, the data from Object B would not copy back to the new order, leading to data loss or errors.
Option C (Field Mapper): Field Mappers are typically used for mapping specific fields on the primary objects (e.g., OrderLineItem.Description to Asset.Description). For mapping entire related child objects, the Object Map mechanism is the correct architectural component.

NEW QUESTION # 63
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