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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Planogram Compliance - Store Survey and Feedback - Store Execution Process - Assortment Monitoring |
| Topic 2: Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback |
| Topic 3: Visit Execution | 23% | - Photo Capture and Survey - Order Capture and Order Submission - Visit Execution Process - Visit Tasks and Task Types - Inventory Check and Product Listing - Promotion Check and Promotion Details |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types |
| Topic 5: Admin and Configuration | 12% | - User Setup and Permissions - Consumer Goods Cloud Data Model - Mobile Configuration - Reports and Dashboards |
| Topic 6: Visit Planning | 23% | - Visit Planning Process - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets |
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NEW QUESTION # 39
Which object is the promotion object associated to?
Answer:
Explanation:
Promotion Channel
Explanation:
The Promotion Channel object provides the association between a Promotion and the business entity or retail destination to which that promotion applies.
A Promotion record defines the commercial activity itself, including the offer or merchandising initiative.
Salesforce then uses related records to establish the context of that promotion. Promotion Products identify individual products included in the promotion, while Promotion Product Categories establish category-level participation. Promotion Channel determines where the promotion is applicable.
Salesforce allows administrators to associate a Promotion Channel with a Retail Store, Retail Store Group, or Account. The administrator opens the relevant Promotion and adds the required retail destination through the Promotion Channel related list. An optional In-Store Location can also be specified when the promotional activity applies to a particular physical location inside the outlet-for example, a checkout counter or endcap.
This separation provides a flexible many-to-many structure: one promotion can apply to multiple retail destinations, and a store can participate in multiple promotions. During Visit Execution, Salesforce can then identify the promotions applicable to the store and expose them through Promotion Check activities.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Retail Store - > Retail Store Group -
> Account
NEW QUESTION # 40
Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI?
Answer: D
Explanation:
For a product-level Inventory Check, the product must be associated with the Retail Store where the assessment will be executed. Retail Execution needs a store-specific product relationship so Salesforce can determine which products are available for assessment when the field representative opens the Inventory Check.
Salesforce ' s Inventory Check prerequisites explicitly require administrators to associate Products with the Retail Store and associate the applicable In-Store Locations with that same Retail Store. The Retail Store must also belong to the Retail Store Group selected on the Retail Store KPI.
The Retail Store KPI then defines the assessment target by combining the Retail Store Group, applicable In- Store Location Category, Assessment Indicator Definition, and Product or Product Category. Salesforce separately specifies that the Product field is required on a Retail Store KPI when inventory-check tasks are configured for the store group.
The Store Product relationship provides the standard data-model mechanism for associating an individual Product2 SKU with a Retail Store or particular In-Store Location. A Promotion or Product Category relationship serves a different business purpose, while an Assortment defines a collection of products eligible for sale rather than replacing the required store-product association for Inventory Check execution.
Study Guide Topics:Data Setup - > Inventory Check - > Product - > Retail Store - > Store Product - > Retail Store KPI
NEW QUESTION # 41
A Field Sales Manager is trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
Answer: A
Explanation:
The Store Performance Dashboard is designed for sales managers who need to evaluate store-level Retail Execution performance and identify locations requiring intervention. It provides consolidated analysis of store KPIs, compliance trends, visits, and business performance rather than limiting the analysis to one representative, product, or individual visit.
Salesforce describes the Store Performance dashboard as answering two fundamental questions: how stores are performing based on Retail Execution KPIs and which stores need attention. It also provides correlation analysis showing how Retail Execution KPIs affect store performance and how store visits influence compliance and revenue.
The underlying metrics include Average Store Compliance and changes in compliance over the selected comparison period. Salesforce calculates these measurements from Retail Visit KPI records, allowing managers to identify stores whose compliance is deteriorating relative to an earlier period. Metrics such as facing compliance, price compliance, share-of-shelf compliance, inventory compliance, and out-of-stock compliance can contribute to the analysis.
Consequently, the Store Performance Dashboard provides the appropriate management-level view for locating stores with declining Retail Execution KPI performance.
Study Guide Topics:Analytics - > Store Performance - > Retail Execution KPIs - > Compliance Trends - > Stores Needing Attention
NEW QUESTION # 42
Universal Connect (UC) offers a router to its customers, which is included as part of the Business Internet offer. However, the router has no commercial significance to the selling process. UC is currently using Industries Order Management (OM).
How should a Consultant model the router with respect to the Business Internet offer?
Answer: A
Explanation:
In Salesforce Communications Cloud and Industries Order Management (OM), products that do not carry commercial value but are required for fulfillment must be modeled as Technical Products. Public Salesforce EPC and OM design guidance explains that a Technical Product is used when an item is not visible during selling, does not influence the commercial configuration, and is instead required for downstream fulfillment, service activation, or device provisioning.
In the case of Universal Connect (UC), the router included with the Business Internet offer has no commercial significance-meaning sales agents do not configure it, no pricing is associated with it, and customers should not see it as a selectable or independent commercial item. Instead, it simply needs to appear in the fulfillment layer so that the order can drive device shipment, installation, inventory allocation, or activation steps.
Salesforce's recommended modeling approach is to:
Create the router as a Technical Product Specification.
Add it to the Business Internet offer as a Technical Child.
Allow decomposition in OM to generate Fulfillment Request Lines (FRLs) for the router automatically, without exposing it during quoting.
This ensures:
Clean commercial experience (router hidden from the sales journey).
Accurate fulfillment instructions to downstream systems.
No need for complex rules or hiding logic in quote documents.
Options A and B incorrectly place the router inside the commercial structure, which is not aligned with EPC best practices. Option D introduces a separate offer and automation logic, which adds unnecessary complexity and breaks modeling principles.
NEW QUESTION # 43
United Telecom is moving its assets to Communications Cloud as part of its digital transformation. During the asset migration process, a Consultant includes a step to create a No change MACD order.
Why is it necessary to have this step in the migration process?
Answer: C
Explanation:
When assets are migrated into Communications Cloud, Salesforce best practices require performing a "No-Change MACD Order" after data loading. This process creates a technical MACD order that does not modify any service, but instead tests whether the MACD orchestration, decomposition, and asset-based ordering logic work correctly with the migrated asset records.
Salesforce documentation explains that migrated assets must be fully compatible with:
Order decomposition mappings
Technical product relationships
Association to Service Accounts, Billing Accounts, Premises
Child/parent asset hierarchies
Fulfillment Request Line generation
Change order processing (A โ B transitions)
A no-change MACD validates that the migrated assets are structurally correct and "MACD-ready." If this test fails, the migration did not properly map assets to the Communications Cloud asset data model.
Options A and C overlap with validation but do not address MACD execution. Option B (Inventory Items) is not created through MACD and is unrelated.
NEW QUESTION # 44
......
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