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| Certification Vendor: | Axelos (PeopleCert) |
|---|---|
| Exam Name: | ITIL 4 Managing Professional Transition |
| Exam Number: | ITIL-4-Transition |
| Real Exam Qty: | 40 questions |
| Exam Duration: | 130 minutes |
| Available Languages: | English |
| Exam Format: | Scenario-based, Multiple Choice |
| Exam Price: | USD $375 |
| Certificate Validity Period: | No expiry (lifetime) |
| Related Certifications: | ITIL 4 Strategist modules (Direct, Plan and Improve) ITIL 4 Managing Professional (MP) ITIL 4 Specialist modules (Create, Deliver and Support / Drive Stakeholder Value / High Velocity IT) |
| Passing Score: | 70% |
| Sample Questions: | ITIL ITIL-4-Transition Sample Questions |
| Exam Way: | Online proctored exam (PeopleCert) or in-person at authorized testing centers |
| Pre Condition: | Must hold ITIL v3 Foundation certificate (or ITIL v2 Foundation plus v3 Foundation Bridge) or any v3 intermediate certification (Service Manager, Practitioner, or Expert). Note: The ITIL 4 Managing Professional designation requires passing four exams after completing this transition exam. |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-certifications/itil-4-managing-professional |
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ITIL-4 Transition certification exam is designed for IT professionals who have already earned ITIL v3 Expert certification or have completed a minimum of 17 credits from both ITIL v3 and ITIL 4 Foundation. The ITIL 4 Managing Professional Transition certification provides a clear transition path for professionals who have invested their time and efforts in ITIL v3 and want to move forward with ITIL 4. ITIL 4 Managing Professional Transition certification validates the candidate's knowledge and skills in the latest ITIL 4 framework, enabling them to manage and deliver IT services effectively.
NEW QUESTION # 67
Which describes the value driven approach to service design?
Answer: B
NEW QUESTION # 68
A good way to apply the ITIL guiding principle Focus on value is to:
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ITIL 4 Managing Professional Transition:
The guiding principle Focus on value emphasizes:
"Everything the organization does must map to value for stakeholders."
A key recommended practice under this principle is:
* Understanding how service consumers use the service and why it is valuable to them.
Options B and C relate to Think and work holistically.
Option D relates loosely to Keep it simple and practical or process streamlining.
Therefore, Option A is the correct application of Focus on value.
NEW QUESTION # 69
A software development team is intending to develop many new applications and services. They will need contributions from various practices to achieve this. How should these activities be combined?
Answer: A
Explanation:
Explanation
A value stream is a way of describing how an organization responds to specific types of demand and opportunity, by combining and integrating various activities from different practices. A value stream is based on the service value chain, which is a flexible operating model that outlines the key activities required to facilitate value creation through the delivery and management of products and services. The service value chain consists of six activities: plan, improve, engage, design and transition, obtain/build, and deliver and support. Each activity can be supported by one or more practices, which are sets of organizational resources and capabilities that help perform work or accomplish an objective. By designing a value stream that includes activities from all practices that are needed, the software development team can ensure that they are creating value for their customers and users, as well as capturing value for themselves and other stakeholders. A value stream also helps to optimize the use of resources, eliminate waste, and improve efficiency and effectiveness.
References:
ITIL 4 Foundation: ITIL 4 Edition, section 4.2.1
ITIL 4 Value System: Chain and Stream Differences | SysAid, section "Value Streams"
NEW QUESTION # 70
Which ITIL concept helps an organization to make good decisions?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ITIL 4 Managing Professional Transition:
ITIL 4 Guiding Principles are defined as:
"Recommendations that guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure." They support organizational decision-making by encouraging:
* Value focus
* Collaboration
* Simplicity
* Optimization and automation
Thus, Option B is correct.
NEW QUESTION # 71
An organization is implementing new technology that will significantly improve how they interact with their customers.
Which term BEST describes this situation?
Answer: C
Explanation:
Digital transformation is the process of using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements1. It is not just about implementing new technology, but also about changing the way an organization operates and delivers value to its customers. High velocity IT is one of the four dimensions of service management in ITIL
4, which refers to the rapid delivery and operation of IT-enabled products and services that can continuously evolve2. Digital organization and IT transformation are not specific terms defined in ITIL 4, but they could be related to digital transformation in some contexts. References:
* ITIL 4 and Digital Transformation
* [ITIL 4 Foundation: High Velocity IT]
NEW QUESTION # 72
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