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| Section | Weight | Objectives |
|---|---|---|
| Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing |
| Health Cloud Analytics and Reporting | 15% | - Configure Health Cloud reports and dashboards - Utilize Health Cloud for operational insights - Implement clinical analytics |
| Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Configure patient timelines and milestones - Implement care plans and care teams - Manage clinical encounters and assessments |
| Provider Relationship Management | 15% | - Configure provider network management - Implement provider search and matching - Manage referral management |
| Clinical Data Model and Interoperability | 20% | - Explain interoperability and FHIR integration - Understand the clinical data model - Configure clinical objects and relationships |
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NEW QUESTION # 120
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: B
Explanation:
Step-by-Step
Discovery Framework for PROMs Surveys:
The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:
Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management: Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms: Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:
The Discovery Framework is the recommended solution for managing PROMs with question banks and version control.
NEW QUESTION # 121
What is the best practice when transitioning an org from Service Cloud to HC?
Answer: B
Explanation:
Reference and details below.
According to the Health Cloud Implementation Guide, the best practice when transitioning an org from Service Cloud to Health Cloud is to approach it depending on how each customer uses their org. There is no one-size-fits-all solution for migrating from Service Cloud to Health Cloud, as each customer may have different requirements, use cases, and data models. Therefore, any of the other options may be used depending on the customer's needs and preferences.
NEW QUESTION # 122
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)
Answer: B,D
Explanation:
Reference and details below.
According to the Health Cloud Data Model Developer Guide, two ways that an administrator can ensure that Patient Risk scores are recalculated periodically are:
Set up a scheduled Apex batch job. This method allows the administrator to create an Apex class that implements Database.Batchable interface and Schedulable interface, and schedule it to run at specified intervals using Apex Scheduler.
Set up an Apex batch job and run it manually. This method allows the administrator to create an Apex class that implements Database.Batchable interface, and execute it manually using anonymous Apex code or developer console. Using CMS recalculation API is not a valid way, as CMS recalculation API is not a feature of Health Cloud. Using a third party API to recalculate CMS risk score is not a recommended way, as it can introduce security and integration risks. Creating a Healthcare Provider enrollment flow is not a relevant way, as it has nothing to do with patient risk scores.
NEW QUESTION # 123
Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient's name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) dat a. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?
Answer: A
Explanation:
Deterministic encryption is a type of encryption policy that allows you to encrypt fields that are used as search criteria, such as FirstName and LastName fields on the Account object. Deterministic encryption ensures that identical plaintext values always result in identical ciphertext values, which enables searching and filtering on encrypted fields. This is suitable for PHI data that needs to be encrypted at rest but also searchable by users.
NEW QUESTION # 124
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality.
Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers
Answer: B,C,E
NEW QUESTION # 125
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