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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Health Cloud Accredited Professional |
| Exam Number: | Health-Cloud-Accredited-Professional (AP-211) |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based questions, Multiple-select |
| Related Certifications: | Salesforce Health Cloud Consultant Salesforce Administrator |
| Real Exam Qty: | 60–65 |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 150 (plus applicable taxes) |
| Exam Duration: | 90 minutes |
| Passing Score: | 63% |
| Recommended Training: | Salesforce Trailhead Health Cloud Trailmix |
| Exam Registration: | Kryterion Webassessor Salesforce Certification Registration |
| Sample Questions: | Salesforce Health-Cloud-Accredited-Professional Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; Salesforce Administrator certification and hands-on experience recommended |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211 |
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Salesforce Health-Cloud-Accredited-Professional Exam is a challenging and rewarding certification for healthcare professionals and Salesforce administrators who are interested in advancing their careers in the healthcare industry. It validates their expertise in Salesforce Health Cloud and enables them to contribute to the digital transformation of the healthcare industry.
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NEW QUESTION # 54
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
Answer: B,D
NEW QUESTION # 55
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out- of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
Answer: B
Explanation:
Out-of-the-box caller authentication in Health Cloud is primarily supported through Identity Verification Flow Templates. These flow templates are designed to help organizations comply with HIPAA and other regulatory requirements by standardizing the caller verification process for contact center agents.
Step-by-Step Reference:
Health Cloud provides Identity Verification Flow Templates that streamline the authentication of callers, reducing manual processes and ensuring regulatory compliance.
Extract:
"Use the Health Cloud Identity Verification Flow Templates to verify a caller's identity based on information you select, such as date of birth, phone number, or other criteria." (Source: Administer Health Cloud) These templates can be deployed as standard flows and easily customized for the organization's authentication requirements.
Extract:
"Leverage out-of-the-box Identity Verification Flow Templates to quickly set up and deploy identity verification processes in your contact center." (Source: Administer Health Cloud - Identity Verification) This approach is preferred over FlexCards, OmniScripts, or ad-hoc processes, as it provides a compliant and guided experience.
NEW QUESTION # 56
A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?
Answer: C
Explanation:
To enable viewing medication data from Salesforce Health Cloud while leveraging FHIR standards, the Clinical Data Model is the correct data model to use.
Why the Clinical Data Model?
Purpose and Design:
The Clinical Data Model in Health Cloud is specifically built to represent patient health data, including medications, allergies, conditions, and other clinical information.
It adheres to FHIR (Fast Healthcare Interoperability Resources) standards, which are widely used to facilitate the exchange of electronic health information between systems.
Medication Data Representation:
The Clinical Data Model contains FHIR-compliant objects, such as MedicationRequest and MedicationStatement, to store and retrieve information about prescribed medications, their dosages, and administration details.
FHIR Integration:
Health Cloud's Clinical Data Model supports RESTful FHIR APIs, allowing external systems to access medication data seamlessly.
FHIR compatibility ensures that medication data can be shared with third-party EHR systems and healthcare applications.
Implementation Steps:
Configuration of Medication Records:
Populate the FHIR-compliant objects with medication data, ensuring adherence to the FHIR R4 resource structure.
Use of FHIR APIs:
Enable the Clinical Summary Healthcare API or specific Medication APIs (e.g., GET /MedicationRequest) to fetch and display medication details.
Integration Testing:
Validate the FHIR-based data exchange with other systems to ensure seamless interoperability.
Reference:
Salesforce Health Cloud Developer Guide: Clinical Data Model
FHIR Resources for Health Cloud
NEW QUESTION # 57
A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?
Answer: B
NEW QUESTION # 58
A pharma company wants the ability to:
Upload a patient's insurance card, including automatic Member Plan record creation Run a benefits verification check Schedule on behalf of the patient with a provider Cloud Accredited Professional Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: C
Explanation:
Step-by-Step
Business Process Capabilities:
Intelligent Document Automation: Upload and process patient insurance cards.
Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.
Benefits Verification: Check and verify patient insurance benefits.
Intelligent Appointment Management: Schedule on behalf of the patient with providers.
Salesforce Documentation Reference:
"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."
- Health Cloud: Intelligent Document Automation
- Health Cloud: Benefits Verification
- Health Cloud: Intelligent Appointment Management
Why not the other options?
Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.
Reference:
Intelligent Document Automation
Intelligent Document Reader
Benefits Verification
Intelligent Appointment Management
NEW QUESTION # 59
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