Study Materials Salesforce Salesforce-Communications-Cloud Review, Examinations Salesforce-Communications-Cloud Actual Questions

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud (AP-203)
Exam Price:	USD 150 (plus applicable taxes)
Available Languages:	English
Real Exam Qty:	55
Exam Duration:	90 minutes
Certificate Validity Period:	2 years
Exam Format:	Multiple-select, Multiple-choice
Passing Score:	55%
Related Certifications:	Salesforce Accredited Professional
Recommended Training:	Salesforce Trailhead - Communications Cloud Learning Path
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	No prerequisites required
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

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Examinations Salesforce-Communications-Cloud Actual Questions | Salesforce-Communications-Cloud Real Exams

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q33-Q38):

NEW QUESTION # 33
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
B. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
C. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
D. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product

Answer: D

NEW QUESTION # 34
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

A. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
B. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
C. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
D. Accommodate the feature since otherwise business representative will not accept the iteration results.

Answer: A

NEW QUESTION # 35
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Use the integration procedure to manage the various task that technician need to undertake
B. Use call out to fully automate the flow so that no manual steps are required
C. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
D. Use data raptor to assist with integration and introduce several manual task into the flow.

Answer: C

Explanation:
To support manual tasks required by technicians, designing and attaching OmniScripts to manual tasks (A) provides a guided, step-by-step interface. This aids technicians in completing necessary steps and ensures accurate information is relayed back to the order management system.References:Salesforce Industries documentation on OmniScripts and manual task management.

NEW QUESTION # 36
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A. Digital Commerce API
B. Digital commerce SDK
C. Custom API via lightening Out
D. Cart Based API using Omni Out

Answer: A,B

NEW QUESTION # 37
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

A. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
B. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
C. Split the order into multiple order and group order items based on the service location
D. Use the CPQ multisite feature and group the service locations and create orders for each group

Answer: A

NEW QUESTION # 38
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