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| Section | Weight | Objectives |
|---|---|---|
| Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
| Discovery | 32% | - Value of Strategy Design
|
| Design | 30% | - Collaboration
|
Plat-UX-102試験のIt-Passports教材は専門家によって編集され、経験豊富な専門家によって承認されています。これらは、合格試験の論文と業界で人気の傾向に従って改訂および更新されます。 Plat-UX-102試験トレントの言語は理解しやすいものであり、Plat-UX-102試験問題はどの学習者にも適しています。 Plat-UX-102学習教材の内容は習得しやすく、重要な情報を簡素化しました。 Plat-UX-102テストの質問は、最新かつ有効な質問と回答を伝えるため、Salesforce Certified Platform Strategy Designer学習がリラックスして効率的になります。
質問 # 144
A health and wellness company wants to create a 10-year vision for its business. Which external context for innovation is the least risky trend to influence the company's strategy?
正解：B
解説：
The least risky trend to influence the company's strategy for a health and wellness company that wants to create a 10-year vision for its business is perception shift: feelings toward the efficacy of wellness products in the next 10 years, as this is more likely to be stable and predictable than market shift or demographic shift, which are more volatile and uncertain.
質問 # 145
Claud Kicks (CK) wants to launch a new application that change the processes and operating procedures within the organization propose a rollout of the new application, CK's design team plans on building and testing a Minimum Viable Product (MVP).
Which outcome should the team focus on when defining the MVP?
正解：A
解説：
The purpose of building and testing a Minimum Viable Product (MVP) is to validate or invalidate the essential features of the product, that is, the features that deliver the core value proposition and solve the user's problem. Testing an outline of all features and possibilities of the product or assessing essential features of the product with a large group of users are not suitable outcomes for an MVP, as they may introduce unnecessary complexity or bias.
質問 # 146
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear. What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative?
正解：B
解説：
Executive alignment requires directly mapping verified customer pain points/needs to tangible corporate KPIs and strategic revenue goals. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Aligning design implications with business goals ensures that customer-desired features can be evaluated for sustainable organizational value as well as technical delivery.
The strategy and UX disciplines should remain connected so that desirability is not separated from viability and feasibility. Here, Share customer needs and tie them to business goals. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Complete a competitive analysis collaboratively in a workshop. focuses attention elsewhere, while Select the most senior stakeholder ' s goal as a path forward. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Sustainable Design
質問 # 147
Cloud Kicks (CK) is going through a digital transformation exercise around its customer support capabilities.
CK ' s strategy designer suggests to include Omni-Channel as a part of the company ' s transformation discovery. Which channel is included in Salesforce Omni-Channel capabilities?
正解：C
解説：
Salesforce Omni-Channel routes work items seamlessly across live channels including SMS, WhatsApp, Facebook Messenger, and Web Chat. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Omni-Channel coordinates supported service work and digital conversations so that interactions can be routed to appropriate agents according to capacity, skills, and configured routing logic. Messaging is therefore a direct fit, while self-service and onsite work are broader experiences handled through other capabilities. Here, Messaging is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Self-Service focuses attention elsewhere, while Onsite Visit addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Omni-Channel for Administrators
質問 # 148
A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities. Which question should the team use to prioritize insights?
正解：A
解説：
Prioritizing customer research insights focuses on customer experience improvement before evaluating technical feasibility. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Here, How will this improve the customer experience? is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. What will bring in the most revenue? focuses attention elsewhere, while Is our technology capable of supporting this need?
addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Value Design
質問 # 149
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Plat-UX-102日本語版参考資料: https://www.it-passports.com/Plat-UX-102.html