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CIPS L4M5 Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how to prepare for negotiations in procurement and supply- Understand how to prepare for a negotiation
  • 1. The use of bargaining mixes and trade-offs
  • 2. Zones of potential agreement (ZOPA)
  • 3. The best alternatives to a negotiated agreement (BATNA)
  • 4. Defining objectives and variables
- Analyze the factors that impact on the approach to commercial negotiations
  • 1. Policies, procedures and protocols
  • 2. The impact of time limits and deadlines
  • 3. The position of buyers and sellers
  • 4. Ownership and stakeholder perspectives
Topic 2: Understand the stages of commercial negotiations in procurement and supply- Understand the stages of a commercial negotiation
  • 1. Closure and agreement implementation
  • 2. Preparation and planning
  • 3. Bargaining and problem solving
  • 4. Defining the ground rules
  • 5. Clarification and justification
- Analyze the types of approaches that can be pursued in commercial negotiations
  • 1. Integrative (win-win) approaches
  • 2. Distributive (win-lose) approaches
  • 3. The influence of power and trust in negotiations
  • 4. Pragmatic and principled approaches
Topic 3: Understand the interpersonal skills required for effective negotiation- Analyze the interpersonal skills required for effective negotiation
  • 1. Questioning and listening skills
  • 2. Influencing and persuasion skills
  • 3. Body language and non-verbal communication
  • 4. Assertiveness
- Understand the behavioral aspects of negotiation
  • 1. Ethical and unethical practices
  • 2. Concessions and trade-offs
  • 3. Conflict handling styles
  • 4. Perception and bias

>> L4M5資格問題集 <<

CIPS L4M5資格問題集: Commercial Negotiation - Topexam PDFダウンロード無料

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CIPS Commercial Negotiation 認定 L4M5 試験問題 (Q74-Q79):

質問 # 74
Which of the following is a disadvantage of absorption costing method?

正解:D

解説:
Absorption costing is an approach to allocating overheads in which indirect costs are loaded or absorbed into direct costs related to specific jobs, processes or outputs, using an estimated basis of allocation.
Graphical user interface, text, chat or text message, website Description automatically generated


質問 # 75
Which of the following are most likely to be fundamentals of Fisher & Ury's principled negotiation?
1. Depersonalise the argument
2. Focuson positions
3. Generate creative options
4. Using subjective criteria

正解:A

解説:
Explanation
Principled negotiation is based on four fundamentals: people, interest, options andcriteria:

Diagram Description automatically generated
1st Principle: separate the people from the problem: Negotiator should depersonalise the situation and accepting that the subject matter of the negotiation. This can be difficult for untrained negotiators, but this is a key skill to develop
2ndprinciple: focus on interests, not positions: It is important in principled negotiations not to focus on their parties' positions (what are expressed during negotiations), but on the interests (underlying needs) behind them
3rd principle: invent options for mutual gains: this principle aims to help the parties find a solution that both would benefit from. The more options - or tradeables - that can be brought to the table the better.
4th principle: insist on using objective criteria: is about making sure that the negotiation stays focused on outcomes based on objective criteria and that it is productive.
LO 1, AC 1.2


質問 # 76
A procurement manager has decided to bring in a junior member of their team to a negotiation meeting.
Which of the following would be suitable roles for this junior member of the team?
* Note taker
* Expert
* Observer
* Chair

正解:B

解説:
Junior team members can play supportive roles in negotiations, such as taking notes and observing the proceedings. These roles allow them to learn and contribute without leading the negotiation. Serving as an expert or chair would typically require more experience and authority.
Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.1 - Planning and Preparation for Negotiation


質問 # 77
During a negotiation, Jose Gomez, the salesperson for a strategic supplier, states that his sales director will not approve discounts against initial purchases. However, Jose offers a 5% discount against the aftercare package, which will provide the same monetary saving. Sally Pampas requires both the product and the aftercare package and has an objective to achieve a 5% discount off the purchase price. To achieve a win-win (integrative) negotiation, Sally should:

正解:B

解説:
Reference: CIPS L4M5 Study Guide, Section 1.2 - Approaches to Negotiation


質問 # 78
Which of the following are most likely to be sources of conflict that can emerge from the content of commercial negotiations? Select TWO that apply.

正解:C、E

解説:
There are multiple sources of divergent positions that can arise in situations where money is exchange for goods and services. There are 2 different types of sources. Those that arise from the content or subject matter of the negotiation (what is being negotiated) and those that arise from the process of negotiation (how it is being negotiated).
Sources of divergent position - the content of negotiation:
Table Description automatically generated

Cultural differences are the source of conflict in the process of negotiation.
Requisition is an internal document raised by user or store to communicate to procurement the need to buy the product or service specified. This is merely a internal document.
Framework arrangement is a rather loose set-up, without any legal standing. It usually occurs when an organisation has decided for itself to limit the number of suppliers it is willing to work with and, through a purely internal process, sets up an approved list of such suppliers.
LO 1, AC 1.1


質問 # 79
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