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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: High-Velocity IT Techniques and Practices- Automation
- Security and risk management
- Cloud computing
- Testing and validation
- Architecture and design
Topic 2: Guiding Principles for High-Velocity IT- Application of ITIL guiding principles
- DevOps culture
- Agile methods
- Continuous improvement
- Lean practices
Topic 3: Digital Product Lifecycle- Value streams
- ITIL operating model
- Digital product lifecycle
- Service value creation
Topic 4: Understand High-Velocity IT Concepts- Digital transformation
- High-velocity IT
- Digital products
- Digital organization
- IT transformation
- Digital technology
Topic 5: Contribute to Value with Digital Products- Fast development
- Assured conformance
- Valuable investments
- Co-created value
- Resilient operations

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q93-Q98):

NEW QUESTION # 93
A service provider wants to compare two different versions of a checkout page by directing live traffic to each and measuring which produces more completed purchases.
Which technique is being used?

Answer: D

Explanation:
A/B testing exposes different variants of a feature to comparable groups of real users and compares measured outcomes. It provides evidence about which option delivers more value, supporting the valuable investments objective by replacing opinion-based decisions with validated learning.


NEW QUESTION # 94
An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?

Answer: A

Explanation:
A loosely coupled architecture allows individual components to be developed, tested, and deployed without coordinating a release of the entire system. This reduces dependencies between teams, shortens lead time for changes, and limits the impact of failures to smaller parts of the service.


NEW QUESTION # 95
Which statement about safety culture is CORRECT?

Answer: C

Explanation:
A safety culture in high-velocity IT encourages learning from failures rather than punishing them.
By treating failures as opportunities for improvement, organizations can identify weaknesses, adapt processes, and improve system resilience over time, which is essential for continuous improvement and safe experimentation.


NEW QUESTION # 96
A service provider is about to engage in a partnership with a large retailer. The service provider will integrate the retailer's systems for online shopping.
How can the 'relationship management' practice contribute to this initiative?

Answer: B

Explanation:
The relationship management practice contributes by encouraging behaviours consistent with the shared values of both organizations, which builds trust and collaboration - critical for a successful partnership and system integration.


NEW QUESTION # 97
An IT department has reduced its lead time for releasing application changes by using continuous integration/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the 'deployment management' practice be utilized to minimize these delays?

Answer: C

Explanation:
The deployment management practice can minimize delays by automating the deployment of infrastructure, ensuring that development environments are provisioned quickly and consistently, which removes bottlenecks at the start of projects.


NEW QUESTION # 98
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