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| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL Foundation (Version 5) |
| Exam Number: | ITIL-5-Foundation |
| Available Languages: | Polish, French, German, Italian, English, Spanish, Japanese, Chinese (Simplified), Chinese (Traditional), Portuguese |
| Exam Price: | USD 383 |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Extension Modules |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple-choice |
| Passing Score: | 65% |
| Real Exam Qty: | 40 |
| Sample Questions: | ITIL ITIL-5-Foundation Sample Questions |
| Exam Way: | Online (proctored) or at a Pearson VUE test center |
| Pre Condition: | No prerequisites. Accredited ITIL 5 Foundation training is strongly recommended but not required. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-5-Foundation |
早急にITIL-5-Foundation認定試験に参加し、特定の分野での仕事に適格であることを証明する証明書を取得する必要があります。 ITIL-5-Foundation学習教材を購入すると、ほとんど問題なくテストに合格します。 ITIL-5-Foundationの学習教材は高い合格率とヒット率を高めるため、テストにあまり合格しなくても心配する必要はありません。購入前に無料トライアルを提供しています。 ITIL-5-Foundation練習エンジンのメリットと機能をさらに理解するには、製品の紹介を詳細にご覧ください。
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質問 # 46
What does sustainability assure in the context of a service or product?
正解:B
解説:
ITIL Version 5 defines sustainability as "the assurance that a product or service meets and will continue to meet the requirements for environmental stewardship, social progress, and economic growth." Among the answer choices, option B is the closest and best fit because it reflects the continuing obligation to meet environmental responsibility requirements. ITIL presents sustainability as one of the major service level categories, alongside utility, warranty, and experience. Utility refers to what the service does and whether it meets a need. Warranty is the assurance that the service will meet agreed requirements and be fit for use.
Sustainability goes beyond those areas and includes environmental, social, and economic responsibility over time. That is why option A actually reflects warranty, not sustainability, while C aligns more closely with utility, and D is part of the explanation of utility supporting consumer performance. Since the question asks what sustainability assures, the ITIL definition clearly points to continued compliance with sustainability- related requirements, making B the verified correct answer.
質問 # 47
What distinguishes ' continuous deployment ' from ' continuous delivery?
正解:C
解説:
Continuous deployment is distinct from continuous delivery because it automatically moves validated changes into the live production environment. That is why option C is correct. In continuous delivery, changes are integrated, tested, and made ready for release, but a deliberate business or operational decision may still be required before deployment to production. In continuous deployment, that final manual release decision is removed, and successful changes flow directly into use. This requires strong automation, testing discipline, monitoring, and confidence in the deployment pipeline. Option B is incorrect because continuous delivery does not require manual code integration; integration is normally frequent and automated. Option D is also wrong because testing becomes more important, not less. ITIL aligns these practices with modern value stream optimization and reliable change flow.
質問 # 48
An organization is planning to improve an existing service and wants to understand its current performance before making any changes. According to the principle "start where you are," what could an organization consider when observing current performance of the service?
正解:B
質問 # 49
Which activity has the primary responsibility for maintaining and monitoring digital products and supporting systems?
正解:C
解説:
The operate activity has the primary responsibility for maintaining and monitoring digital products and supporting systems, so option C is correct. In ITIL, operate focuses on keeping live products and supporting environments functioning effectively. This includes monitoring system behavior, managing events, maintaining performance, ensuring reliability, and responding to deviations that affect product operation.
Deliver is about providing services to users, including onboarding and service-level fulfillment. Support helps minimize the impact of incidents, issues, and disasters on users and services. Transition introduces new or changed products and services into the live environment. Operate is therefore the activity most closely associated with ongoing product health and technical stability. It provides the operational foundation that allows services to be delivered consistently and value to continue flowing.
質問 # 50
How does the ' information and technology ' dimension support effective product and service management?
正解:C
解説:
The information and technology dimension supports product and service management by enabling the data, information, and technology needed to create, deliver, support, and improve services. That is why option A is correct. ITIL emphasizes that this dimension includes applications, infrastructure, automation, analytics, AI, monitoring, communication tools, and the governance of information assets. It also includes data quality, usability, access, security, and technology capability. These elements help organizations make informed decisions, support workflows, and enable digital products and services. Roles and responsibilities belong primarily to organizations and people. Workflow structure belongs to value streams and processes. External relationships belong to partners and suppliers. Therefore, the dimension focused on the technological and informational foundation of management and service delivery is information and technology.
質問 # 51
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ITIL-5-Foundation試験概要: https://www.xhs1991.com/ITIL-5-Foundation.html