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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL 4 Specialist: High-Velocity IT
Exam Number:ITIL-4-Specialist-High-velocity-IT
Available Languages:Polish, Chinese, French, Japanese, Portuguese, English, Spanish, Italian, German
Exam Price:$775.00 USD
Passing Score:70% (28/40)
Exam Format:Multiple Choice, Closed Book
Exam Duration:90 minutes
Real Exam Qty:40
Certificate Validity Period:3 years (renewal required)
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Foundation
Sample Questions:Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:Online proctored exam (available 24/7 on PeopleCert portal) or paper-based through accredited training organizations
Pre Condition:A valid ITIL 4 Foundation or ITIL v3 Foundation certification is required
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 2
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q15-Q20):

NEW QUESTION # 15
A service provider is starting to design a customer journey. The service provider has documented the utility, warranty, and experience that the service should deliver.
What else do they need to identify before they start to design the journey?

Answer: A


NEW QUESTION # 16
Which activity does a service provider carry out as part of the "explore step of the customer journey"?

Answer: C


NEW QUESTION # 17
Which statement about service requests is CORRECT?

Answer: B


NEW QUESTION # 18
A commercial service provider is creating a new strategic plan. It has developed the following tactics and operational plans:
* Tactic 1 - acquire new resilient infrastructure
* Tactic 2 - launch services by region
* Operational plan 1 - operate infrastructure to meet service levels
* Operational plan 2 - train staff on new infrastructure skills.
Which strategy do these tactics and operational plans support?

Answer: C


NEW QUESTION # 19
A service provider wants to use a technology-generated approach for updating a software application installed on the mobile devices of the service users. Which is the MOST APPROPRIATE method?

Answer:

Explanation:
Using a push method to check the user's device each time it is connected


NEW QUESTION # 20
......

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