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| Section | Weight | Objectives |
|---|
| Topic 1: Security | 18% | - Authentication and access
- 1. Domain verification and auto-provisioning
- 2. Single Sign-On (SSO) configuration
- Slack security and compliance
- 1. Data Loss Prevention (DLP)
- 2. Enterprise Key Management (EKM)
- 3. Retention policies and export
|
| Topic 2: Governance and Administration | 20% | - Governance framework
- 1. Acceptable use policies
- 2. Channel management policies
- 3. Data governance and compliance
- Workspace administration
- 1. Roles and permissions
- 2. Guest access management
- 3. Workspace settings and policies
|
| Topic 3: Channel Strategy | 25% | - User Groups and permissions
- 1. Default channels and channel management policies
- 2. User Group creation and management
- Channel architecture design
- 1. Channel segments and cross-org channels
- 2. Public vs. private channel strategy
- 3. Channel naming conventions and organization
|
| Topic 4: Migration and Change Management | 5% | - Migration planning
- 1. Transition from other platforms
- 2. Data migration strategies
- Adoption and enablement
- 1. Training and change management plans
- 2. Best practices for Slack adoption
|
| Topic 5: Discovery | 20% | - Stakeholder analysis
- 1. Identify key stakeholders and decision-makers
- 2. Conduct discovery workshops
- Gather requirements
- 1. Identify current workflows and pain points
- 2. Understand business goals and collaboration needs
|
| Topic 6: Workflows and Integrations | 12% | - Integrations and apps
- 1. App management and distribution
- 2. Third-party integrations
- Workflow Builder
- 1. Automate routine processes
- 2. Custom workflow templates
|
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Salesforce Slack-Con-201 Practice Exam Questions (Desktop & Web-based)
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Salesforce Certified Slack Consultant Sample Questions (Q48-Q53):
NEW QUESTION # 48
A user is having trouble finding specific past messages in a Slack channel. What is the most effective method they should use to locate these messages?
- A. Ask all members of the channel to search for and resend the message
- B. Email the Slack support team to retrieve the message for them
- C. Utilize Slack's search functionality with specific keywords or phrases, dates, or the user who posted the message
- D. Rely on memory to recall when the message was posted and manually scroll through the channel
Answer: C
Explanation:
The most effective way to locate specific past messages in Slack is to use the platform's search functionality. By inputting specific keywords or phrases, dates, or the name of the user who might have posted the message, users can quickly and efficiently find the information they are looking for.
NEW QUESTION # 49
In designing a Slack grid for an enterprise with a large, diverse workforce, what practice is important to promote inclusivity and efficient communication?
- A. Mandating the use of specific integrations and bots in every channel regardless of the department's needs
- B. Establishing clear guidelines and naming conventions for channels to ensure ease of use and discoverability
- C. Encouraging each department to use a separate Slack instance to prevent information overload
- D. Limiting the creation of channels to only top-level management to control the flow of information
Answer: B
Explanation:
For an enterprise with a large and diverse workforce, establishing clear guidelines and naming conventions for channels is crucial. This best practice helps in maintaining an organized grid where channels are easily discoverable and understandable, promoting inclusivity and efficient communication across the organization.
NEW QUESTION # 50
Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?
- A. Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
- B. Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
- C. Host three sessions at various times of the week prior to the March 1st launch.
- D. Host three sessions to accommodate various time zones throughout the week of March 1st.
Answer: D
Explanation:
The best answer is to host three sessions throughout the launch week to accommodate the company's geographic spread. A live enablement plan must match the employee population, launch timing, and working time zones. Since the customer has users in San Francisco, New York, and London, one fixed session time creates an avoidable accessibility problem. Option C supports a tailored training experience because each regional audience can attend during reasonable working hours and ask questions relevant to their local usage patterns. Option A creates an uneven experience by training only one group before launch and delaying the others. Option B repeats the same session weekly but does not address regional time-zone needs. Option D trains before users can experience the live Slack environment, which can reduce relevance and retention. The Slack Consultant exam outline includes Learning and Enablement as a core domain, and the official prep trailmix separates enablement as a dedicated consultant workshop area.
Reference topic: Learning and Enablement - launch training, global user readiness, live training design, and adoption planning.
NEW QUESTION # 51
In designing a Slack grid for an organization that frequently collaborates on cross-functional projects, what grid design element is crucial to consider?
- A. Creating project-specific channels that include members from relevant departments for focused collaboration
- B. Recommending that all communications be conducted in shared channels with external organizations
- C. Ensuring that each department uses a different Slack workspace to keep their communications separate
- D. Assigning a designated moderator for each channel to control the flow of information
Answer: A
Explanation:
For an organization that frequently engages in cross-functional projects, creating project-specific channels with members from the relevant departments is essential. This facilitates focused collaboration and effective communication among team members from different functional areas, enhancing the efficiency of project execution.
NEW QUESTION # 52
When designing a Slack grid for an organization with various departments and teams, what is a key best practice to ensure effective communication and organization?
- A. Recommend that all communication be done through direct messages to maintain privacy
- B. Set up random channels for casual conversations to encourage usage of Slack
- C. Create a single channel for the entire organization to centralize all communication
- D. Design the grid with multiple channels, organized by departments and project teams, to facilitate focused communication
Answer: D
Explanation:
A best practice in Slack grid design is to create multiple channels organized by departments and project teams. This structure facilitates focused communication, allows for better organization of topics, and enhances collaboration by providing dedicated spaces for specific discussions.
NEW QUESTION # 53
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