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NEW QUESTION # 63
You are conducting a Stage 2 certification audit of Herbaluxe, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines. In a separate area at the centre of their large site, a supplier produces oxygen that is piped directly into the manufacturing processes of Herbaluxe. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences of this arrangement for Herbaluxe and are told that they are not significant, since the supplier provides its own services for water, sewage, waste, and energy. The EMS Manager tried unsuccessfully to communicate with the supplier, who is located inside the Herbaluxe site and outside the scope of the EMS.
You raise a non-conformance against clause 6.1.2 of ISO 14001:
" Herbaluxe does not maintain documented information on aspects/impacts related to activities, products and services of the oxygen supplier. " Which combination of two of the following actions proposed by Herbaluxe would permit you to close out the nonconformity?
Answer: A,E
Explanation:
In accordance with ISO 14001:2015 Clause 6.1.2 (Environmental aspects) and Clause 10.2 (Nonconformity and corrective action), closing out a nonconformity requires the organization to take effective corrective action that addresses the direct requirement gap and prevents recurrence. The original nonconformity specifically identified that Herbaluxe failed to maintain documented information regarding the environmental aspects and impacts of the on-site oxygen supplier ' s activities, products, and services that Herbaluxe can control or influence.
Options A and B together directly satisfy the clause requirement and close out the finding:
* Option A: Establishing a formal process to retrieve monthly environmental performance data from the supplier ensures ongoing monitoring and identification of operational aspects (Clause 6.1.2 / Clause
9.1.1).
* Option B: Updating Herbaluxe ' s environmental aspect register and documented information guarantees that the supplier ' s activities, products, and services within the site boundaries are comprehensively evaluated for significance (Clause 6.1.2).
Options C, D, E, and F represent unreasonable or misaligned demands on an external supplier that do not directly fulfill Herbaluxe ' s internal responsibility to maintain its own documented aspect evaluation framework.
References: ISO 14001:2015 Clause 6.1.2 (Environmental aspects), Clause 10.2 (Nonconformity and corrective action), ISO 19011:2018 Clause 6.6 (Completing the audit), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Closing Out Nonconformities and Corrective Action Verification).
NEW QUESTION # 64
You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.
Answer: A,D
Explanation:
The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced
. In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C). Contractual agreement between ABC and FIREF - Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E). Reports of ABC audits on FIREF - Correct
Reports of ABC's audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF's environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A). FIREF's environmental policy - Incorrect
FIREF's environmental policy may be useful background information, but it is not required documented information for ABC's ISO 14001 EMS.
B). ABC's environmental manual - Incorrect
ISO 14001:2015 does not require an environmental manual.
D). Reports of internal audits carried out by FIREF - Incorrect
FIREF's own internal audit reports may be useful if available, but they are FIREF's EMS records, not required documented information of ABC's EMS.
F). Reports of FIREF's top management reviews - Incorrect
FIREF's management review records belong to FIREF's management system and are not required records for ABC's EMS audit.
Therefore, the two documents most directly required to verify ABC's control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
NEW QUESTION # 65
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?
Answer: B,F
Explanation:
The correct answers are B and D .
This question relates to ISO 14001:2015 Clause 9.3 - Management review . Management review inputs include changes in internal and external issues relevant to the EMS and information on environmental performance, including the extent to which environmental objectives have been achieved.
B). Changes in EMS leadership - Correct
A new EMS Manager is a change in the organisation's internal situation that may affect the EMS. Leadership, responsibilities, competence, communication, and EMS coordination can all be affected, so this is a valid management review input.
D). Report of performance of EMS objectives in the last year - Correct
ISO 14001 requires management review to consider the extent to which environmental objectives have been achieved. A report on EMS objective performance is therefore a direct input to management review.
The other options are not the best answers:
A). Allocation of a bigger budget for the EMS department - Incorrect
This is more likely to be a management review output , because management review outputs include decisions and actions related to resources.
C). Decision to purchase new spillage kits for operators - Incorrect
This is also more likely to be an output or action from review, not an input.
E). Improvement in the organisation's profitability - Incorrect
Profitability alone is not a specific ISO 14001 management review input unless it is directly linked to EMS resources or environmental performance.
F). Minutes of previous management reviews - Incorrect as written
ISO 14001 requires consideration of the status of actions from previous management reviews , not simply the previous minutes themselves. The records may help provide evidence, but the actual required input is the status of previous actions.
Therefore, the two best inputs are B. Changes in EMS leadership and D. Report of performance of EMS objectives in the last year .
NEW QUESTION # 66
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager.
The dialogue was as follows:
You: Hi, good evening. I have seen well-developed environmental risk assessment processes. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager could not provide me with an acceptable answer to this question.
GM: The EM joined us two months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.
Answer: A,B,C,D,F,G
Explanation:
The correct answers are A, B, D, F, G and H .
This scenario mainly relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , supported by Clause 7.2 - Competence , Clause 7.3 - Awareness , and Clause 9.3 - Management review .
A). Shops that have tested the plan in the last 10 years - Correct
ISO 14001 expects planned emergency response actions to be tested periodically where practicable. Since the General Manager says the plan is not tested very often, the auditor should check which shops have tested the emergency plan and when.
B). Replacements of supervisors of each shop when they are absent - Correct The General Manager relies heavily on the 10 supervisors knowing the fire emergency plan. The auditor should verify what happens if a supervisor is absent. Emergency response must remain effective regardless of absence, leave, sickness, or shift changes.
D). General competence records of all 10 supervisors - Correct
If supervisors are relied upon to control emergency response, their competence is relevant evidence. The auditor should verify that they are competent to perform the emergency-related responsibilities assigned to them.
F). Reports of the management reviews - Correct
Management review records may show whether emergency preparedness, incidents, changes, resources, test results, improvement needs, and EMS effectiveness have been reviewed. This is important because the emergency decision appears to have been made 10 years ago and may not have been adequately reviewed since.
G). Records of the specific fire combat training of workers - Correct
Workers must have suitable awareness and training related to emergency preparedness and response. For paint shops, fire is a credible emergency situation, so specific fire response training records are relevant evidence.
H). Results of the inspection of fire extinguishers - Correct
Fire extinguishers are part of the emergency response arrangements. Inspection results help confirm that emergency equipment is available, maintained, and suitable for use.
The two options not selected are:
C). Reports of audits from the certification body - Not selected
Previous certification audit reports may provide background, but they do not replace the auditor's own audit evidence. The current audit must determine present conformity.
E). Signage related to health and safety in each shop - Not selected
Health and safety signage may be useful, but the question is about ISO 14001 EMS conformity and environmental emergency preparedness. It is not one of the strongest pieces of evidence for this EMS issue unless directly linked to environmental emergency response.
NEW QUESTION # 67
An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?
Answer: A
Explanation:
Accredited certification under ISO 14001 refers to certification that has been issued by a certification body that is itself accredited by a national accreditation body. This provides formal recognition that the certification body is competent to perform audits and issue certifications in accordance with ISO/IEC 17021 standards.
According to guidance in ISO 14001 Lead Auditor training materials and ISO/IEC 17021, one of the key benefits of accredited certification is:
"Recognition of the credibility, impartiality, and technical competence of the certification process and the certification body issuing the certificate." This recognition:
Increases stakeholder confidence (e.g., regulators, clients, the public), Supports market access and tender qualifications, Confirms that audits are performed in accordance with international best practices.
Option D correctly reflects the most strategic and system-level benefit of accredited certification.
The other options (A, B, and C) may result indirectly or are not directly linked to the purpose of accreditation.
Reference:
ISO/IEC 17021:2015 - Requirements for bodies providing audit and certification of management systems ISO 14001 Lead Auditor Course Guide - Module on Certification and Accreditation ISO 14001:2015 - Clause 3.1.1 & 3.1.2 (definition of EMS and system credibility)
NEW QUESTION # 68
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