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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Information Architecture12%- Creating effective labeling and categorization systems
- Designing site maps and navigation structures
Topic 2: Salesforce Lightning Design System13%- Applying SLDS components and patterns
- Identifying the purpose and resources of SLDS
Topic 3: Testing11%- Planning and conducting usability testing
- Analyzing testing results and making recommendations
Topic 4: Configuration and Customization10%- Configuring Lightning pages and apps for optimal UX
- Understanding declarative customization options for UX
Topic 5: UX Fundamentals16%- Describing the user-centered design process
- Identifying user interface design principles
- Understanding accessibility standards and guidelines
Topic 6: Interaction Design14%- Defining user flows and interactions
- Creating wireframes and prototypes
- Designing effective page layouts
Topic 7: Discovery13%- Analyzing existing user experiences and identifying gaps
- Identifying customer experience objectives and goals
- Determining business needs and user needs
Topic 8: Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces

>> Plat-UX-101復習範囲 <<

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Salesforce Certified Platform User Experience Designer 認定 Plat-UX-101 試験問題 (Q106-Q111):

質問 # 106
A UX Designer has been tasked with designing a custom Lightning Web Component (LWC) that uses the Salesforce Lightning Design System (SLDS).
Where on the SLDS website should the designer find accessible HTML and CSS used to create components along with implementation guidelines?

正解:B

解説:
The best place on the SLDS website for the designer to find accessible HTML and CSS used to create components along with implementation guidelines is the Component Blueprints1.Component Blueprints are framework-agnostic, accessible HTML and CSS that provide the basic structure and style for Lightning components1. The designer can use the Component Blueprints to create custom Lightning Web Components that are consistent with the Lightning Design System.Design Tokens (B) are not the best place to find HTML and CSS, as they are variables that store design attributes, such as colors, fonts, and spacing2.Development Tools are not the best place to find implementation guidelines, as they are tools and resources that help developers build and test Lightning components, such as VS Code extensions, LWC recipes, and Playground3.Reference:
Component Blueprints | Salesforce Lightning Design System
Design Tokens | Salesforce Lightning Design System
Development Tools | Salesforce Lightning Design System


質問 # 107
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act,and sound like Salesforce?
Choose 2 answers

正解:A、C

解説:
The Salesforce Lightning Design System (SLDS) is a collection of resources that help you create user interfaces that are consistent with the Salesforce Lightning principles, design language, and best practices. The SLDS resources that could be used to make custom applications look, act, and sound like Salesforce are:
Blueprints and tokens: Blueprints are ready-to-use HTML and CSS UI elements that provide the foundation for Salesforce experience development. Tokens are visual design values and attributes that ensure branding and UI consistency at scale. By using blueprints and tokens, you can create custom components that follow the SLDS design standards and patterns.
Guidelines for voice and tone: Voice and tone guidelines help you write clear, concise, and consistent content that reflects the Salesforce brand personality and values. By using voice and tone guidelines, you can create custom applications that communicate effectively and respectfully with your users.
The SLDS resources that are not relevant to make custom applications look, act, and sound like Salesforce are:
Full functional components: Full functional components are pre-built Lightning components that provide out-of-the-box functionality and interactivity. They are not part of the SLDS, but rather part of the Lightning Component Library. You can use full functional components to speed up your development process, but they are not necessary to make custom applications look, act, and sound like Salesforce.
In-App Guidance: In-App Guidance is a feature that allows you to create and deliver contextual help and training to your users within your application. It is not part of the SLDS, but rather part of the Salesforce Platform. You can use In-App Guidance to enhance your user experience and adoption, but it is not essential to make custom applications look, act, and sound like Salesforce.


質問 # 108
A UX Designer is planning out the Cloud Kicks' website redesign using Experience Cloud and will help guide discovery. Which output of the discovery process should be prepared?

正解:C

解説:
The correct answer is A. Journey Maps, as specified in the uploaded UX Designer study guide.
Journey maps are a core Discovery artifact because they document how users experience a process or service across stages and touchpoints. A journey map can capture user actions, goals, pain points, interactions, and opportunities for improvement.
For an Experience Cloud website redesign, this helps the UX Designer understand how users currently navigate and interact with the service before deciding how the redesigned site should work.
Option B, User Stories, are typically produced when research insights are translated into actionable requirements or backlog items. They are useful after the team has developed sufficient understanding of the user and problem space.
Option C, Interactive Prototypes, belong later in the design process. They represent proposed solutions and are commonly used for evaluation and usability testing. Creating them during early Discovery can cause the team to commit prematurely to an interface before the underlying journey has been sufficiently understood.
The study-guide sequence is therefore important: first understand the user experience, then define and prioritize requirements, then prototype potential solutions.
For Cloud Kicks, preparing Journey Maps gives the redesign effort an evidence-based foundation and highlights the moments where the new Experience Cloud site can improve the overall customer experience.
Study Guide reference/topics: Journey Maps, Experience Cloud discovery, current-state experience, pain points, opportunities, Discovery.


質問 # 109
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered?
Choose 2 answers

正解:B、C

解説:
Two best practices that should be considered when using a custom Lightning component to fulfill a specific business requirement are:
Find the closest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component. The SLDS is a collection of design guidelines, UI components, and code samples that help you create consistent and beautiful user interfaces for Lightning applications. The SLDS Blueprints are examples of common UI patterns and components that are built with the SLDS and follow the design principles and best practices. The Blueprints can help you inform the custom Lightning component by providing inspiration, guidance, and code snippets that you can modify and reuse. The Blueprints can also help you ensure that the custom Lightning component is compatible and consistent with the rest of the Lightning application and the Salesforce platform. [UX Designer Certification Prep: Salesforce Design System],Lightning Design System Website Exhaust the list of available base Lightning components in the Component Library. The base Lightning components are a set of pre-built UI components that you can use to create custom Lightning components. The base Lightning components are built with the SLDS and provide the functionality and interactivity that you need for common UI elements, such as buttons, icons, forms, tables, charts, and more. The base Lightning components also handle the accessibility, security, and performance aspects for you, so you don't have to worry about them. The Component Library is a reference guide that provides documentation and examples for the base Lightning components, as well as other Lightning web components and Aura components. The Component Library can help you explore the list of available base Lightning components and see how they work and how to use them. The Component Library can also help you avoid reinventing the wheel and save time and effort by using the base Lightning components as much as possible, and only creating custom Lightning components when there is no suitable base Lightning component for your requirement. [UX Designer Certification Prep: User Testing and Evaluation],Developer Center's Lightning Component Library Prioritizing Aura markup even if there is a Lightning Web Component (LWC) available, and creating HTML markup and linking the SLDS stylesheet via static resource are not best practices that should be considered when using a custom Lightning component to fulfill a specific business requirement. These practices can lead to suboptimal performance, maintainability, and compatibility issues for the custom Lightning component. Aura markup is the older syntax for creating Aura components, which are the predecessor of Lightning web components. Lightning web components are the newer and faster way of creating custom UI components for Lightning applications, using modern web standards and best practices. Lightning web components also have better interoperability and compatibility with Aura components and other web components, as well as with the base Lightning components and the SLDS. Therefore, it is recommended to use Lightning web components over Aura components whenever possible, and to use LWC markup instead of Aura markup for creating custom Lightning components. [UX Designer Certification Prep: User Testing and Evaluation],Lightning Web Components Developer Guide Creating HTML markup and linking the SLDS stylesheet via static resource is also not a recommended practice for creating custom Lightning components, because it can create unnecessary complexity and duplication for the custom Lightning component. A static resource is a file or a collection of files that can be referenced by a Lightning component, such as images, style sheets, JavaScript libraries, or fonts. However, linking the SLDS stylesheet via static resource means that you have to manually download and upload the SLDS files to your org, and update them whenever there is a new version of the SLDS. This can create maintenance and compatibility issues for the custom Lightning component, as


質問 # 110
Cloud Kicks (CK) allows its partners to manage leads and opportunities. CK's relationship manager has requested that partners are able to quickly browse and see their opportunities segmented by key attributes: If the opportunity is closing within 2 weeks; If it is valued at more than $100,000. Which approach should be used in Experience Builder to enable this?

正解:B

解説:
The study guide identifies C. Configure a pre-filtered opportunity list view for each key attribute with the partner group as the correct answer. The requirement is for partners to quickly browse opportunities according to predetermined business criteria. The guide's selected solution is therefore a declarative one: create list views that are already filtered for the relevant opportunity attributes and expose those views to the appropriate partner audience.
This approach directly addresses both conditions stated in the scenario. One view can focus on opportunities closing within two weeks, while another can focus on opportunities valued above $100,000. Partners do not need to repeatedly construct their own filters or understand the underlying filtering logic.
Option A introduces a custom Lightning Web Component even though the requirement can be addressed using standard list-view functionality. That adds unnecessary implementation complexity.
Option B delegates filter creation to each partner, which conflicts with the requirement for a quick, standardized browsing experience.
The design principle reflected by the study guide is to prefer configured, reusable Salesforce functionality when it satisfies the user need. Pre-filtered list views reduce interaction effort and provide consistent segmentation across the partner experience.
Study Guide reference/topics: Experience Builder, opportunity list views, partner experience, filtering, Declarative Design.


質問 # 111
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